Safe mode fails to open

[Derek F]

Safe mode goes through it's opening screen but stops at :-
Windows\system32\drivers\mup.sys
How can I correct this?
Derek.

 

[buddy]

Hi... Have you try this for safe mode... Go to the run
command and type msconfig .... click the BOOT.INI ...
Then put a check mark on /SAFE MODE ... click apply
restart your computer it should now take you into safe
mode ... when finish just remove the check mark that you
add in BOOT.INI

 

[Derek F]

Hi... Have you try this for safe mode... Go to the run
command and type msconfig .... click the BOOT.INI ...
Then put a check mark on /SAFE MODE ... click apply
restart your computer it should now take you into safe
mode ... when finish just remove the check mark that you
add in BOOT.INI

Sadly that did not work. It stopped at the same point.
Derek.

 

[Alex Nichol]

Safe mode goes through it's opening screen but stops at :-
Windows\system32\drivers\mup.sys

That is just the last file that gets loaded, so something is going wrong
in initialisation after that. The main point of Safe Mode is that it
does not load specific drivers for many devices, but relies on generic
ones - especially for Video. So if the machine boots to normal mode OK,
the suspicion is that one of these generic ones is damaged. First thing
is to put the CD in the drive, exit its Auto-run, then Start - Run the
line

SFC /SCANNOW
which will check and refresh the files

 

[Derek F]

That is just the last file that gets loaded, so something is going wrong
in initialisation after that. The main point of Safe Mode is that it
does not load specific drivers for many devices, but relies on generic
ones - especially for Video. So if the machine boots to normal mode OK,
the suspicion is that one of these generic ones is damaged. First thing
is to put the CD in the drive, exit its Auto-run, then Start - Run the
line

SFC /SCANNOW
which will check and refresh the files

I ran that but unfortunately it did not solve the problem either.
Derek.