runtime error

J

Jeff Fite

Good evening!

I am running into a problem with Word 2003. I am attempting to compare and
merge two documents I have in a file folder, but get a runtime error
message.
I took a snapshot, but it's too large to attach to the message, so here is
what the message window says:

Runtime Error!

Program: C\:program Files\Microsoft Office\Office11\WINWORD.EXE
The application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.

Any help would be greatly appreciated.
 
S

Stan Brown

Fri, 4 May 2007 22:06:01 -0500 from Jeff Fite
I am running into a problem with Word 2003. I am attempting to compare and
merge two documents I have in a file folder, but get a runtime error
message.
I took a snapshot, but it's too large to attach to the message,

You cannot attach images to a text newsgroup like this one.
so here is what the message window says:

Runtime Error!

Program: C\:program Files\Microsoft Office\Office11\WINWORD.EXE
The application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.

Any help would be greatly appreciated.

A Word newsgroup would be a better choice, I think.

Before posting, try the operation again. It would help to know
whether the error is repeatable. You should also mention how large
the documents are.
 
S

Suzanne S. Barnhill

This *is* a Word newsgroup.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
S

Suzanne S. Barnhill

Here's some general information on runtime errors, courtesy of Office MVP
Beth Melton:

A "runtime" error means that there is an error in a macro or add-in that is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any add-ins you
can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in via the
Registry rather than the Startup folders. To check for COM add-ins add the
"COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
S

Stan Brown

Sat, 5 May 2007 05:38:11 -0400 from Stan Brown
A Word newsgroup would be a better choice, I think.

Doh! How could I make such a stupid mistake?!
Before posting, try the operation again. It would help to know
whether the error is repeatable. You should also mention how large
the documents are.

This advice was not so bad.
 
J

Jeff Fite

Thank you, Susan.

I found two add-ins: rhymer.wll and writex32.wll

Are you familiar with either of these, and if so, could they cause a problem?

Again, any advice would be greatly appreciated.

--

Sincerely,

Jeff
Here's some general information on runtime errors, courtesy of Office MVP
Beth Melton:

A "runtime" error means that there is an error in a macro or add-in that is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any add-ins you
can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in via the
Registry rather than the Startup folders. To check for COM add-ins add the
"COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
S

Suzanne S. Barnhill

Both seem to be associated with WriteExpress. It's possible that the version
of WriteExpress you have installed is not compatible with Word 2003.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Thank you, Susan.

I found two add-ins: rhymer.wll and writex32.wll

Are you familiar with either of these, and if so, could they cause a
problem?

Again, any advice would be greatly appreciated.

--

Sincerely,

Jeff
Here's some general information on runtime errors, courtesy of Office MVP
Beth Melton:

A "runtime" error means that there is an error in a macro or add-in that
is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their
software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any add-ins
you
can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global
templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in via
the
Registry rather than the Startup folders. To check for COM add-ins add the
"COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.
 
J

Jeff Fite

Is WriteExpress associated with the Adobe products? I'm not sure what I would need to do to get this fixed if that is the case.
Thanks for your information.

--

Sincerely,

Jeff
Both seem to be associated with WriteExpress. It's possible that the version
of WriteExpress you have installed is not compatible with Word 2003.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Thank you, Susan.

I found two add-ins: rhymer.wll and writex32.wll

Are you familiar with either of these, and if so, could they cause a
problem?

Again, any advice would be greatly appreciated.

--

Sincerely,

Jeff
Here's some general information on runtime errors, courtesy of Office MVP
Beth Melton:

A "runtime" error means that there is an error in a macro or add-in that
is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their
software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any add-ins
you
can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global
templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in via
the
Registry rather than the Startup folders. To check for COM add-ins add the
"COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.
 
S

Suzanne S. Barnhill

Presumably you are the one who installed WriteExpress, so you presumably
know more about it than any of us.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Is WriteExpress associated with the Adobe products? I'm not sure what I
would need to do to get this fixed if that is the case.
Thanks for your information.

--

Sincerely,

Jeff
Both seem to be associated with WriteExpress. It's possible that the
version
of WriteExpress you have installed is not compatible with Word 2003.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

Thank you, Susan.

I found two add-ins: rhymer.wll and writex32.wll

Are you familiar with either of these, and if so, could they cause a
problem?

Again, any advice would be greatly appreciated.

--

Sincerely,

Jeff
Here's some general information on runtime errors, courtesy of Office
MVP
Beth Melton:

A "runtime" error means that there is an error in a macro or add-in that
is
attempting to run. Typically these macros are created by a third-party
and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their
software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any add-ins
you
can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global
templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be
located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in via
the
Registry rather than the Startup folders. To check for COM add-ins add
the
"COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the
newsgroup
so
all may benefit.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top