Runtime Error

[Guest]

This problem just started and it's driving me crazy! Every time I open IE6 I
get this message and closes my brower. This is the message I get:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program: c:/Program Files/Internet Explorer/ieplore.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

Like I said it's driving me crazy because I'm trying to work online and I
keep getting this and having to start all over.

 

[Alan Edwards]

Microsoft Visual C++ Runtime Library.
Runtime Error!
Program: c:\Program Files\Internet Explorer\IEXPLORE.EXE
The application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more information.
----
Try uninstalling the Google toolbar using Control Panel-Add/Remove.

Another option:
Malware Removal:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Another option:
Another user receiving runtime errors fixed it by disabling McAfee's
Anti-Phishing filter.

....Alan

 

[Guest]

I don't have a Google Toolbar and I tied the others and I'm still getting the
same problem. Any other options?

 

[Jon Kennedy]

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy
to remove it.

Windows Defender
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV.

If you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://forums.spywareinfo.com/
http://aumha.net/viewforum.php?f=30
Or one of the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm