Running Windows XP, ZoneAlarm Wont let me Dial-up a 2nd Time

[Michael Jenkin]

Hello,

I have XP Pro SP1 with all the latest patches. I Run Trend Micro
Pccillin 2004 (Internet security) and the latest Zonealarm firewall Pro.

I have had this issue for over 6 months and lived with it. I am now at a
point where I want to fix it as it is getting annoying.

From starting up the PC I have no problem, dial in to the internet and
connects as you'd expect. After it's been disconnected from the |
internet, yet not switched off and then I try to dial in again it
connects to my ISP fine but does not seem to be really connected.

I can not ping anything by name or number. I can not do any internet
related tasks and can not ping my gateway. If I shut down Zonealarm on
the fly (Stop the services) I still can not do anything. If I go through
the task scheduler and start shutting items down, it makes no
differance. If I shutdown zonealarm then dial for the second time, I
still can not surf. I also have noted more than once that my IP address
when doing an ipconfig /all either appears all as 0.0.0.0 or as the same
IP I had the previous dialup (and I do not have a static IP). It seems
the TCP/IP stack does not dump and rebuild from a new dialup.

I had this problem with XP no service pack (Before SP1) and without
trend installed. I have now tried 3x differant versions of Zonealarm
(over the 6 months) and reformatted my machine 2x.

I do not have this issue if I use the MS firewall so I assume it is a ZA
issue.

Does anyone have any advice ?

--
Michael J. Jenkin MVP - SBS, Senior Systems Engineer , Millennium
Business Solutions
Microsoft Most Valued Professional, Microsoft's Windows Server Systems -
Small Business Server
MVP's do not work for Microsoft. If this email was generated in a
newsgroup, please reply only to the newsgroup.
Note: The contents of my postings and responses here represent my
personal opinions and do not necessarily reflect the views, thoughts or
feelings of Microsoft or any of its employees.
http://mvp.support.microsoft.com

 

[blackgold]

I think you may have 3 Firewalls running at the same time.
1) XP's own firewall
2) PC-Cillin's firewall
3) Zone Alarm
If you are not using LAN then any one of the above should work fine for
you. If you have LAN then uninstall or disable XP firewall and Zone Alarm;
seems they are not configurable. PC-Cillin allows some adjustments to be
made. But the adjustments are difficult. That's my experience. I have a LAN
and I uninstall all Firewalls and let the router take care of things. Seems
they have their own Firewall and they are hardwired. Now I don't have
firewall problems. Is it safe? I don't know.
Hope this helps.

 

[Michael Jenkin]

Thanks for the feedback.

The XP firewall has always been off (I can't configure it ad well as ZA)
The Trend micro Firewall is off was it does not support ICS
That leaves ZA. I have posted this issue on ZA's website forums and I
have heaps of people say they have the same issue and they have been
told it is an XP issue.

Thanks

I think you may have 3 Firewalls running at the same time.
1) XP's own firewall
2) PC-Cillin's firewall
3) Zone Alarm
If you are not using LAN then any one of the above should work fine for
you. If you have LAN then uninstall or disable XP firewall and Zone Alarm;
seems they are not configurable. PC-Cillin allows some adjustments to be
made. But the adjustments are difficult. That's my experience. I have a LAN
and I uninstall all Firewalls and let the router take care of things. Seems
they have their own Firewall and they are hardwired. Now I don't have
firewall problems. Is it safe? I don't know.
Hope this helps.

--
Michael J. Jenkin MVP - SBS, Senior Systems Engineer , Millennium
Business Solutions
Microsoft Most Valued Professional, Microsoft's Windows Server Systems -
Small Business Server
MVP's do not work for Microsoft. If this email was generated in a
newsgroup, please reply only to the newsgroup.
Note: The contents of my postings and responses here represent my
personal opinions and do not necessarily reflect the views, thoughts or
feelings of Microsoft or any of its employees.
http://mvp.support.microsoft.com