Running Outlook 2003 but Office 2002

[Jan Agermose]

Hi

A user is running Outlook 2002 and just upgraded Outlook to Outlook
2003, but still "only" Office 2002.

Now, if the user writes a document in Word and presses "send as email"
he is prompted

translated from danish:
"Word was unable to read the email envolope. This might be due to
network problems or the Office intallation".

The upgrade of Outlook is done as part of a move from POP3 accounts to
Exchange 2003.

Windows XP


Any ideas?

Best regards
Jan Agermose

 

[Roady [MVP]]

For these type of actions Word and Outlook need to be the same version.
Another this that now isn't possible anymore is to use Word as the e-mail
editor.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Jan Agermose]

You have got to be kidding? Then you cannot do mailmerges and the likes
just because you upgraded Outlook?

 

[Roady [MVP]]

No kidding. This is because the tight integration of the Office
applications. Outlook is used for the e-mail functionality in the other
Office applications and for the Office applications being able to "talk" to
eachother they have to be the same version.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

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