Runner Error

  • Thread starter Thread starter Gene Clements
  • Start date Start date
G

Gene Clements

When my personal configuration (displayed icons) comes
up, I get the following in a small window:

Runner Error
Invalid Back Web Application ID 1940576

When I click "OK" it goes away.

I need to know what to do to correct the problem that
creates this Runner Error message. Something's gotta
be "wrong" to cause this.

I'm pretty much a computer dummy.

Thanks.
 
Gene said:
When my personal configuration (displayed icons) comes
up, I get the following in a small window:

Runner Error
Invalid Back Web Application ID 1940576

When I click "OK" it goes away.

I need to know what to do to correct the problem that
creates this Runner Error message. Something's gotta
be "wrong" to cause this.

I'm pretty much a computer dummy.

Thanks.
Click to expand...

I've seen this error in a few posts lately. You've got something
starting with Windows that is crashing. It could be legitimate but
invasive, or it could be spyware. BackWeb is one of those older "push
technologies" that is usually considered spyware but may come as part
of OEM pre-installed software. Start your troubleshooting by going to
Start>Run and typing "msconfig" without the quotes. Look on the Startup
tab and uncheck unnecessary items. To look up what the items you see
are, go here: http://www.pacs-portal.co.uk/startup_index.htm

Then, do a scan for spyware with Spybot Search & Destroy from
www.security.kolla.de and Ad-aware from www.lavasoftusa.com. Be sure to
update these programs before running them. It is best to run antivirus
and spyware removal tools in Safe Mode. Both these programs are free,
so run both as they tend to complement each other. I assume you have a
current (post-2002 version with updated definitions) antivirus program
installed. If not, you most certainly should get one asap.

Hope this helps,

Malke
 
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