Rundll32.exe

[GDD]

Everytime I shut down I get the following:

Ending Program
rundll32.exe

Eventually it says not responding, if I click end program,
the system shuts down.

Can anyone offer a solution - thanks.

 

[Malke]

Everytime I shut down I get the following:

Ending Program
rundll32.exe

Eventually it says not responding, if I click end program,
the system shuts down.

Can anyone offer a solution - thanks.

This is usually an indication that your computer is infested with
malware. Do the normal troubleshooting:

Scan with a current antivirus program (meaning a version not earlier
than 2003 using updated virus definitions). Also, remove spyware with
Spybot Search & Destroy from www.safer-networking.org and Ad-aware from
www.lavasoftusa.com. Be sure to update these programs before running
them. These programs are free, so run them both since they complement
each other. It is best to run antivirus and spyware removal tools in
Safe Mode. You may also want to run CWShredder and HijackThis from
http://aumha.org/freeware.htm. Although CWShredder is no longer being
updated, it will still clean older variants of the CoolWebSearch
malware. A combination of HijackThis and About:Buster
(http://www.majorgeeks.com) works well in removing homepage hijackers.
Please read the instructions carefully. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options). Also,
make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update. Make sure
you are running a firewall.

Malke

 

[GDD]

What if I have installed driver updates from Windows
updates?

 

[Jim]

What if I have installed driver updates from Windows
updates?

Installing driver updates (although a very good idea) will have no bearing
on whether you also have malware or not.
Jim

 

[Malke]

Installing driver updates (although a very good idea) will have no
bearing on whether you also have malware or not.
Jim

If everything is working (regarding your devices), don't worry about it.
The driver updates from WU didn't have anything to do with your
malware. The reason most techs suggest *not* installing drivers from
anywhere except the device mftr.'s website is because often the drivers
from WU cause a problem.

Your immediate problem is cleaning the malware off your computer, as
detailed in my first post to you.

Good luck,

Malke