RUNDLL error loading Micros`1\Windows\windupi.dll

[Cissy]

On restart I receive the following error: RUNDLL error loading
Micros`1\Windows\windupi.dll. I have ran updates and utilized ERRORFIX to no
avail. I am at loss on how to rid this error. Please help.

 

[Elmo]

On restart I receive the following error: RUNDLL error loading
Micros~1\Windows\windupi.dll. I have run updates and utilized ERRORFIX to no
avail. I am at loss on how to rid this error. Please help.

It's possible some malware was deleted by your a/v software, but the
reference to the file was not removed from the registry.

Click Start, Run, type REGEDIT, click OK. Press the Home key, press F3,
type the name of the file into the search pane. Click "Find Next", and
when located, delete the reference to the file. Press F3 to continue
the search.

You can click File, Export, and save the entry to the Desktop. If you
remove it and there's a problem, double-click the .reg file you exported
to the Desktop and it'll be added to the registry again. You can create
a restore point before editing the registry too.

You could click Start, Run, type MSCONFIG, click OK, click the StartUp
tab, and deselect the item(s). When you restart the computer, you will
be warned that you're running in the Diagnostic mode; click to not alert
you again, and OK out. You won't see the message again. But I think
it's best to just remove the references from the registry.

 

[Ramesh Srinivasan, MS-MVP]

windupi.dll seems to be a suspicious name. It sounds that the module had
been deleted (by your anti-virus/anti-spyware program) but the program's
startup entry is left over.

All you need to do is to use the excellent Autoruns tool ( from Windows
Sysinternals ) and remove the windupi.dll entry from Windows startup.

Download Autoruns from:
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx