Rules set date to "None"

[BryanB]

I have rules set up to move emails to different folders when they arrive.
When the rule moves the email and I look at the email in the folder it was
moved to, the date says "None". They are all below the dated ones. If I click
on the email, it gives it a date and sorts it to the correct area with in the
date field. This also happens if I manually drag the emails to any folder.

Please tell me there is a fix for this. I get hundreds of emails a day and
having to select each one so that it can be correctly sorted is driving me
crazy.

 

[Diane Poremsky [MVP]]

Version of Outlook? Type of email account?

--
Diane Poremsky [MVP - Outlook]





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[BryanB]

2003 (part of Office Pro) using IMAP.

Version of Outlook? Type of email account?

--
Diane Poremsky [MVP - Outlook]





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(e-mail address removed)

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I have rules set up to move emails to different folders when they arrive.
When the rule moves the email and I look at the email in the folder it was
moved to, the date says "None". They are all below the dated ones. If I
click
on the email, it gives it a date and sorts it to the correct area with in
the
date field. This also happens if I manually drag the emails to any folder.

Please tell me there is a fix for this. I get hundreds of emails a day and
having to select each one so that it can be correctly sorted is driving me
crazy.

 

[BryanB]

Any folder I created and I am using SP3.

"the folder" doesn't say if it is one of the integral message store
folders (Inbox, Sent Items, etc.), a search folder, or one that you
created. If it is a search folder, read:

http://support.microsoft.com/kb/916517/en-us

Have you yet updated to service pack 3 for MS Office?

 

[Diane Poremsky [MVP]]

Is it in the default pst or the imap pst?

--
Diane Poremsky [MVP - Outlook]





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[BryanB]

Default .pst

Is it in the default pst or the imap pst?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.

Any folder I created and I am using SP3.

 

[BryanB]

All these questions and I drop off the radar?

Does no one have any ideas?

 

[VanguardLH]

All these questions and I drop off the radar?

Does no one have any ideas?

People get busy. Regulars visit here. They volunteer here. They don't
live here and everything they offer here is volunteered. They all have
limited knowledge. Sometimes your problem cannot be resolved by those
that have elected to read your posts.

So what happens to the date field when you manually move an item from
the Inbox to the other folder(s)? Does the date also change to "None"?

From another of your posts, you are not using POP but instead using
IMAP. Rules are best implemented up on the server, not at the client.
Rules on the client may not force synchronization to the copies of the
items up on the server. What got moved inside of Outlook was a pointer
to the item in a record in its local message store. When you clicked on
the item, it had to get synchronized.

You are trying to use local rules to move items around in your local
message store that isn't reflected back up on the IMAP server until
synchronization. For IMAP, define your rules up on the server. Use the
webmail interface to your account to define the filters/rules for your
IMAP account. One of the reasons that I remain with POP instead of
using IMAP even when IMAP is available is because server-side rules for
IMAP tend to be very much more limited than the client-side rules that I
can define for POP.

Messages downloaded from an IMAP server can be in one of two states:

(1) Only the header is downloaded.
(2) Both the header and the body of the message are downloaded.

Did you configure Outlook to forcibly download the body of every message
from your IMAP account so you actually have a local copy of it? If you
only downloaded the header, the sync occurs only after you try to open
the message. Tools -> Send/Recieve -> Send/Receive Settings -> Define
Send/Receive Groups, pick your group (having the IMAP account), click
Edit, in the IMAP account, select the Inbox folder and check if
"download headers only" or "download complete item with attachments" is
enabled. I believe the default is "download description only" (well, it
is in OL2002). That means you really don't have a local copy of the
e-mail until you open it to then retrieve it.

Also, are the folders that you created just local folders, or were they
folders you created in your IMAP account and then subscribed to in
Outlook?