Rules & Outlook 2003 combo with Norton AS

[SpaceGirl]

Hi guys,

I'm getting some very curious results using Norton AntiSpam in combination
with the rules in Outlook 2003.

NAS marks spam emails with a [norton antispam] tagged onto the subject line
of spam mails, which then (according to norton) it moves into an AntiSpam
folder. It does this fine... most of the time. It *always* tags them fine,
but fails to move them maybe 10% of the time. I keep finding stray mails in
various folders.

Now, this might be a NAS issue, except that I'm having other problems too.
Rules which I have set to move mails into folders dont always work. And even
when they do work, I appear to get *duplicated* emails... which is very
strange. I've checked the rules over and over and they all seem fine... they
are all sent to MOVE, not COPY the emails... I cant figure out what on earth
is going on. I only get the duplicate emails in folders where mails have
been moved... sometimes I end up with the mail successfully moved... but
duplicated in the same folder too.

So... totally confused Is my Outlook suffering from some personality
disorder?

M.

 

[Rick]

I'm having the same issue with Norton AntiSpam. I even added a rule to mark
the messages as read and Outlook doesn't.

As far as your other problem. When I have duplicate emails after creating a
rule, add stop processing other rules and that should clear up the
duplicates.

 

[SpaceGirl]

Hmm okay I'll keep fiddling with NAS.... maybe there's something on one of
the Symantec forums.

I've changed my rules to stop processing, so I'll see if that works.

Thanks for the help. I didn't even know there was that option

I'm having the same issue with Norton AntiSpam. I even added a rule to mark
the messages as read and Outlook doesn't.

As far as your other problem. When I have duplicate emails after creating a
rule, add stop processing other rules and that should clear up the
duplicates.

Hi guys,

I'm getting some very curious results using Norton AntiSpam in combination
with the rules in Outlook 2003.

NAS marks spam emails with a [norton antispam] tagged onto the subject line
of spam mails, which then (according to norton) it moves into an AntiSpam
folder. It does this fine... most of the time. It *always* tags them fine,
but fails to move them maybe 10% of the time. I keep finding stray mails in
various folders.

Now, this might be a NAS issue, except that I'm having other problems too.
Rules which I have set to move mails into folders dont always work. And even
when they do work, I appear to get *duplicated* emails... which is very
strange. I've checked the rules over and over and they all seem fine... they
are all sent to MOVE, not COPY the emails... I cant figure out what on earth
is going on. I only get the duplicate emails in folders where mails have
been moved... sometimes I end up with the mail successfully moved... but
duplicated in the same folder too.

So... totally confused Is my Outlook suffering from some personality
disorder?

M.

 

[SpaceGirl]

Okay I have this licked - If you turn Outlook 2003s own Spam stuff off, NAS
works perfectly.

Hmm okay I'll keep fiddling with NAS.... maybe there's something on one of
the Symantec forums.

I've changed my rules to stop processing, so I'll see if that works.

Thanks for the help. I didn't even know there was that option

I'm having the same issue with Norton AntiSpam. I even added a rule to mark
the messages as read and Outlook doesn't.

As far as your other problem. When I have duplicate emails after

creating

a
rule, add stop processing other rules and that should clear up the
duplicates.

Hi guys,

I'm getting some very curious results using Norton AntiSpam in combination
with the rules in Outlook 2003.

NAS marks spam emails with a [norton antispam] tagged onto the subject line
of spam mails, which then (according to norton) it moves into an AntiSpam
folder. It does this fine... most of the time. It *always* tags them fine,
but fails to move them maybe 10% of the time. I keep finding stray

mails
in

various folders.

Now, this might be a NAS issue, except that I'm having other problems too.
Rules which I have set to move mails into folders dont always work.

And
even

when they do work, I appear to get *duplicated* emails... which is very
strange. I've checked the rules over and over and they all seem

fine...
they

are all sent to MOVE, not COPY the emails... I cant figure out what on earth
is going on. I only get the duplicate emails in folders where mails have
been moved... sometimes I end up with the mail successfully moved... but
duplicated in the same folder too.

So... totally confused Is my Outlook suffering from some personality
disorder?

M.