Rules and Alerts Expert Needed

[jack]

I have Outlook 2003. XP. When I use the Rules and Alerts Option I am trying
to permanently delete mail from certain senders. I get the message that I do
not have permissions to perform this operation. I have asked this question
all over the forums and I know there is an answer. I had it many moons ago
but then a few months back I had to do a full factory recover. Reinstalled
Office 2003 and now this problem again but forgot the solution. Is anyone
have the answer to this? Thanking you in advance. jack Oh, and yes I am
the administrator and I have gone to the tab where you uncheck or check Allow
permanent deletion of email.

 

[Brian Tillman [MVP - Outlook]]

I have Outlook 2003. XP. When I use the Rules and Alerts Option I am trying
to permanently delete mail from certain senders. I get the message that I
do
not have permissions to perform this operation. I have asked this question
all over the forums and I know there is an answer. I had it many moons ago
but then a few months back I had to do a full factory recover. Reinstalled
Office 2003 and now this problem again but forgot the solution. Is anyone
have the answer to this? Thanking you in advance. jack Oh, and yes I am
the administrator and I have gone to the tab where you uncheck or check
Allow
permanent deletion of email.

Are you saying that you cannot start the Rules Wizard? Did you post the exact
and complete text of the error and when it occurs?

 

[jack]

Are you saying that you cannot start the Rules Wizard? Did you post the
exact

and complete text of the error and when it occurs?

Thanks for responding Brian;

The original post is below. I can run Rules Wizard very easily and most all
funtions and rules options will work, with one exception so far. Scenario:
I want to completely get rid emails from one person, don't want to see them,
even know that they sent an email. It will delete it for me, put it in the
deleted folder with no problem. BUT, if check the rules box that says
"PERMANENTLY DELETE IT" I get a response that says I DO NOT HAVE APPROPRIATE
PERMISSIONS TO PERFORM THIS OPERATION" I am the administrator for this
laptop. I have checked the box that says "Allow permanent deltions"
somewhere in options. I just dont know why I get this message. There is a
fix becuase I had it at onetime. When I did a full factory recover of the
machine with the disks, I lost that fix. Was this any more help. Thanks!
jack

I have Outlook 2003. XP. When I use the Rules and Alerts Option I am trying

to permanently delete mail from certain senders. I get the message that I do
not have permissions to perform this operation. I have asked this question
all over the forums and I know there is an answer. I had it many moons ago
but then a few months back I had to do a full factory recover. Reinstalled
Office 2003 and now this problem again but forgot the solution. Is anyone
have the answer to this? Thanking you in advance. jack Oh, and yes I am
the administrator and I have gone to the tab where you uncheck or check Allow
permanent deletion of email.

 

[Brian Tillman [MVP - Outlook]]

The original post is below. I can run Rules Wizard very easily and most all
funtions and rules options will work, with one exception so far. Scenario:
I want to completely get rid emails from one person, don't want to see them,
even know that they sent an email. It will delete it for me, put it in the
deleted folder with no problem. BUT, if check the rules box that says
"PERMANENTLY DELETE IT" I get a response that says I DO NOT HAVE
APPROPRIATE
PERMISSIONS TO PERFORM THIS OPERATION"

I saw the original post. You never said in that post exactly WHEN you
received your error nor the exact text of the error. That's why I asked. You
also didn't say what type of account you're using and it may be a factor.

If this happened to me, I'd export my current my current rule set, start
Outlook with the /cleanrules command switch, then import my rules again to see
if that made a difference.

 

[jack]

Thank you. I understand the export and import. Not sure about how to
restart with the cleanup cmd, but I will do some investigation to find out
how. My account? I guess it's Outlook using Verizon DSL. XP.
Student/Teacher addition. Thanks for your responses. jack

 

[jack]

I wasn't sure how to get the cmd line to C:// so I read quickly where the
Start>Run does the same thing. After tweaking and just enterning Outlook
/cleanrules it sure did get rid of the rules and start Outlook. Guess what?
I forgot to export. No problem. I didn't have that many rules that I
couldn't redo. I duplicated the rule that I was having trouble with and it
seems to have worked. I can't find evidence of the persons mail I was trying
to permanently delete anywhere! So thanks again. I need to write that bit of
info somewhere so as not to forget how. Thanks again Brian! jack

 

[Brian Tillman [MVP - Outlook]]

Thank you. I understand the export and import. Not sure about how to
restart with the cleanup cmd, but I will do some investigation to find out
how. My account? I guess it's Outlook using Verizon DSL. XP.
Student/Teacher addition. Thanks for your responses. jack

Start>Run>outlook.exe /cleanrules

Be sure to include the space after ".exe"

 

[Brian Tillman [MVP - Outlook]]

I wasn't sure how to get the cmd line to C:// so I read quickly where the
Start>Run does the same thing. After tweaking and just enterning Outlook
/cleanrules it sure did get rid of the rules and start Outlook. Guess what?
I forgot to export. No problem. I didn't have that many rules that I
couldn't redo. I duplicated the rule that I was having trouble with and it
seems to have worked. I can't find evidence of the persons mail I was
trying
to permanently delete anywhere! So thanks again. I need to write that bit
of
info somewhere so as not to forget how. Thanks again Brian! jack

You're welcome.