Romote within Domain

[Cindy]

Hi -
We currently use "Offer Assistance" within our Domain. My questions today
is ... Is it possible to remote without having the user accept? --- We
often try to complete work requests while staff is at lunch or break - if we
do not catch them before they leave, we are unable to connect. We sometimes
fall back on RDC, but then if they have files open we force everything
closed.??? Not a popular option.
Any reg setting that can automatically allow us in???

Thanks in advance for any help or ideas you might have!!!

 

[Sooner Al [MVP]]

No, AFAIK that is not possible by design.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program - http://mvp.support.microsoft.com

 

[Cindy]

Thanks for your reply!!! I was hoping there was a work around... but we
will continue to use it how we are now!