Roaming profiles

L

Lan Jam

Could someone help me out?

I have a customer who has 5 users, 4 users logon with no
issues. However one user is unable to logon to one PC
the company purchased a new PC now when the user logs on
they get a message for 30 seconds saying the roaming
profile could not be loaded check permissions the admin
group should be the folder owner. The system then logs
the user on using a temp profile. But on any other PC
the user can logon? It's wierd and i don't know.
Network drives are also mapped. Has anyone ever had
this. The share has all the correct permissions admin is
the owner and admins and everyone has full control?
 
S

Shilpa Sinha [MSFT]

Hi

This may be of some help.

The information in this article applies to:
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition

SYMPTOMS
When you log on to your network from a Microsoft Windows XP-based computer,
you receive an error message that is similar to the following:
The roaming profile cannot be found.

When you view the application log, you see an event that is similar to the
following:
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1521
Date: Date
Time: Time
User: User
Computer: Computer_Name
Description: Windows cannot locate the server copy of your roaming profile
and is attempting to log you on with your local profile. Changes to the
profile will not be copied to the server when you logoff. Possible causes
of this error include network problems or insufficient security rights. If
this problem persists, contact your network administrator.

DETAIL - Windows cannot find the network path. Verify that the network path
is correct and the destination computer is not busy or turned off. If
Windows still cannot find the network path, contact your network
administrator.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

CAUSE
This problem may occur if you use NetBIOS over TCP/IP (NetBT) to connect to
your network, and you have a roaming user profile.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may
receive additional testing. Therefore, if you are not severely affected by
this problem, Microsoft recommends that you wait for the next Windows XP
service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.

The English version of this hotfix has the file attributes (or later) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.

Date Time Version Size File name
Platform
---------------------------------------------------------------------
14-Jan-2004 01:20 5.1.2600.1332 554,368 Netbt.sys IA-64
14-Jan-2004 01:20 5.1.2600.1332 149,376 Netbt.sys x86

Reference Link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;831651





Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no rights.
 
L

Lan Jam

The problem is on a windows 2000 professional system.

The company has 5 units the user is able to logon to all
other systems just not her own PC. The problem was
thought to be a disk problem on her PC so they got a new
and the problem still exists

Hope you can help

Matt
-----Original Message-----
Hi

This may be of some help.

The information in this article applies to:
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition

SYMPTOMS
When you log on to your network from a Microsoft Windows XP-based computer,
you receive an error message that is similar to the following:
The roaming profile cannot be found.

When you view the application log, you see an event that is similar to the
following:
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1521
Date: Date
Time: Time
User: User
Computer: Computer_Name
Description: Windows cannot locate the server copy of your roaming profile
and is attempting to log you on with your local profile. Changes to the
profile will not be copied to the server when you logoff. Possible causes
of this error include network problems or insufficient security rights. If
this problem persists, contact your network administrator.

DETAIL - Windows cannot find the network path. Verify that the network path
is correct and the destination computer is not busy or turned off. If
Windows still cannot find the network path, contact your network
administrator.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

CAUSE
This problem may occur if you use NetBIOS over TCP/IP (NetBT) to connect to
your network, and you have a roaming user profile.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may
receive additional testing. Therefore, if you are not severely affected by
this problem, Microsoft recommends that you wait for the next Windows XP
service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh; [LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.

The English version of this hotfix has the file attributes (or later) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.

Date Time Version Size File name
Platform
------------------------------------------------------ ---------------
14-Jan-2004 01:20 5.1.2600.1332 554,368 Netbt.sys IA-64
14-Jan-2004 01:20 5.1.2600.1332 149,376 Netbt.sys x86

Reference Link:
http://support.microsoft.com/default.aspx?scid=kb;en- us;831651





Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no rights.

.
 
L

Lanwench [MVP - Exchange]

Can any other user w/a roaming profile log onto this computer?

Lan said:
The problem is on a windows 2000 professional system.

The company has 5 units the user is able to logon to all
other systems just not her own PC. The problem was
thought to be a disk problem on her PC so they got a new
and the problem still exists

Hope you can help

Matt
-----Original Message-----
Hi

This may be of some help.

The information in this article applies to:
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition

SYMPTOMS
When you log on to your network from a Microsoft Windows XP-based
computer, you receive an error message that is similar to the
following: The roaming profile cannot be found.

When you view the application log, you see an event that is similar
to the following:
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1521
Date: Date
Time: Time
User: User
Computer: Computer_Name
Description: Windows cannot locate the server copy of your roaming
profile and is attempting to log you on with your local profile.
Changes to the profile will not be copied to the server when you logoff. Possible causes
of this error include network problems or insufficient security
rights. If this problem persists, contact your network administrator.

DETAIL - Windows cannot find the network path. Verify that the
network path is correct and the destination computer is not busy or
turned off. If Windows still cannot find the network path, contact
your network administrator.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

CAUSE
This problem may occur if you use NetBIOS over TCP/IP (NetBT) to
connect to your network, and you have a roaming user profile.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only
intended to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may
receive additional testing. Therefore, if you are not severely
affected by this problem, Microsoft recommends that you wait for the
next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product
Support Services to obtain the hotfix. For a complete list of
Microsoft Product Support Services phone numbers and information
about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh; [LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs
will apply to additional support questions and issues that do not
qualify for the specific update in question.

The English version of this hotfix has the file attributes (or
later) that are listed in the following table. The dates and times
for these files are listed in coordinated universal time (UTC). When
you view the file
information, it is converted to local time. To find the difference
between UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.

Date Time Version Size File name
Platform
------------------------------------------------------
--------------- 14-Jan-2004 01:20 5.1.2600.1332 554,368
Netbt.sys IA-64 14-Jan-2004 01:20 5.1.2600.1332 149,376
Netbt.sys x86

Reference Link:
http://support.microsoft.com/default.aspx?scid=kb;en- us;831651





Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no
rights.

.
 
S

Shilpa Sinha [MSFT]

Hi

It will be of help if you can provide the following information.

1. Is the latest service pack installed on this particular machine?
2. Is there any specific error messages?
3. Can other user's with roaming profiles logon to this particular machine?

You can go through the following link too:
http://support.microsoft.com/default.aspx?scid=kb;en-us;257580&Product=win20
00

Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no rights.
 

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