Roaming profiles becoming temporary profiles??

G

Guest

Hi all,

A tricky one this one. We've had lots of problems recently where our
roaming profiles recently stored on a Win2003 servers and clients running
Windows 2003 SP2.

Very intermittently users are getting temporary profiles especially when
they log in across the WAN (No problems when they log in at their local sites
where the profiles are downloaded from local Win2003 servers). I seem to
think this suggests time outs on the WAN - any ideas how to prove this or
capture evidence from XP??

I've got the USEENV.log which shows the problem but I cannot interpret it.
Any ideas on how to do this?? Any ideas where I can get interpretaions of the
process codes???

The log file is as follows when the error occurs and the user gets the temp
profile:

USERENV(1cc.1d0) 08:37:31:546 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(1cc.1d0) 08:37:31:640 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(1cc.1d0) 08:37:31:640 CUserProfile::CleanupUserProfile: Ref Count is
not 0
USERENV(1cc.41c) 08:37:38:406 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(1cc.1d0) 08:38:49:846 ReconcileFile: Unable to open temporary file
USERENV(1cc.448) 08:39:14:498 ReconcileFile: E:\profiles\Jamie
Barry\Recent\MOdule2 (2).lnk ==> C:\Documents and Settings\jamie
barry.NWDA\Recent\prfB.tmp [FAILED!!!]
USERENV(1cc.448) 08:39:14:498 ReconcileFile: CopyFile failed with error = 64
USERENV(1cc.310) 08:39:14:518 ReconcileFile: E:\profiles\Jamie
Barry\Recent\ECDL m2 Guide.pdf.lnk ==> C:\Documents and Settings\jamie
barry.NWDA\Recent\prfD.tmp [FAILED!!!]
USERENV(1cc.2c0) 08:39:14:518 ReconcileFile: E:\profiles\Jamie
Barry\Recent\desktop (3).lnk ==> C:\Documents and Settings\jamie
barry.NWDA\Recent\prfE.tmp [FAILED!!!]
USERENV(1cc.754) 08:39:14:518 ReconcileFile: CopyFile failed with error = 59
USERENV(1cc.448) 08:39:14:537 ReportError: Impersonating user.
USERENV(1cc.310) 08:39:14:537 ReconcileFile: CopyFile failed with error = 64
USERENV(1cc.1d0) 08:39:34:473 RestoreUserProfile: Deleting cached profile
directory <C:\Documents and Settings\jamie barry.NWDA>.
USERENV(1cc.1d0) 08:39:34:511 ReportError: Impersonating user.
USERENV(1cc.1d0) 08:39:34:511 ReportError: Impersonating user.
USERENV(1cc.1d0) 08:39:38:154 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\Accessories\Dial-up Networking.lnk>
with 2
USERENV(1cc.1d0) 08:39:38:307 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\accessories\Synchronization
Manager.lnk> with 2
USERENV(1cc.1d0) 08:39:38:422 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\Windows Explorer.lnk> with 2
USERENV(1cc.1d0) 08:39:38:824 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\Command Prompt.lnk> with 2
USERENV(1cc.1d0) 08:39:39:285 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\NetMeeting.lnk> with 2
USERENV(1cc.1d0) 08:39:39:285 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\Microsoft NetMeeting.lnk> with 2
USERENV(1cc.1d0) 08:39:39:285 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\Internet Explorer\Microsoft
NetMeeting.lnk> with 3
USERENV(1cc.1d0) 08:39:39:304 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\Accessories\Internet
Tools\NetMeeting.lnk> with 3
USERENV(1cc.1d0) 08:39:39:304 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start
Menu\Programs\Accessories\Communications\NetMeeting.lnk> with 3
USERENV(1cc.1d0) 08:39:39:591 ProcessFiles: Failed to deleted <C:\Documents
and Settings\TEMP\Start Menu\Programs\MSN Messenger Service.lnk> with 2
USERENV(1cc.93c) 08:39:41:432 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(1cc.1d0) 08:41:40:014 MyRegUnLoadKey: Failed to unmount hive 00000005
USERENV(1cc.1d0) 08:41:40:033 DumpOpenRegistryHandle: 2 user registry
Handles leaked from
\Registry\User\S-1-5-21-394802282-1333665959-654838779-9036
USERENV(1cc.1d0) 08:41:40:033 UnloadUserProfileP: Didn't unload user profile
<err = 5>
USERENV(1cc.1d0) 08:41:40:302 DeleteProfile: Fail to delete profile with
sid S-1-5-21-394802282-1333665959-654838779-9036 as it is still in use.
USERENV(1cc.1d0) 08:41:40:302 UnloadUserProfileP: DeleteProfileDirectory
returned false (2). Error = 87
USERENV(1cc.1d0) 08:41:40:321 UnloadUserProfile: UnloadUserProfileP failed
with 0
USERENV(1cc.1d0) 08:41:54:621 Profile was loaded but the Ref Count is 1 !!!
USERENV(1cc.cdc) 08:41:54:832 GetGPOInfo: Local GPO's gpt.ini is not
accessible, assuming default state.
USERENV(1cc.d04) 08:41:54:928 PolicyChangedThread: UpdateUser failed with 2.

All suggestions gratefully accepted, thanks for you help.

Regards

Jamie
 

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