Right clicking on folders hangs

T

Tim Steele

I have three machines with XP Pro. They all work fine
except on one of them if you either right click or try and
delete a folder it hangs until you kill explorer using
Task Manager. Any ideas?
 
R

Ramesh [MVP]

Hi Tim,

This may be caused by a bad context menu handler, which you need to identify. Download ShellExView from http://www.snapfiles.com/get/shellexview.html and run it. It will scan the registry for all the shell extensions. Once the scan is over and the list is displayed, you need to spot the context menu handlers. Sort the results using "Type", so that the context menu handlers are displayed together.

General rule here is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

I have three machines with XP Pro. They all work fine
except on one of them if you either right click or try and
delete a folder it hangs until you kill explorer using
Task Manager. Any ideas?
 

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