Retail version of XP Pro vs. regular version

G

Guest

I bought a Gateway notebook with Windows XP Pro installed as well as
Microsoft Office. It has:
CPU: Intel Celeron M 360 1.4 GHz
Memory: 512MB (1 x 512MB)DDR PC2700 SO-DIMM
Video: Intel Extreme Graphics 2 Integrated NB
Audio: AC '97

I installed an older (Pre XP) version of a program called Tenant Pro 5. I
had been running it on a Windows 98SE desktop prior to this. When I tried to
run it I got the windows message about having to shut down Tenant Pro before
it even started. I removed it and reinstalled it several times but got the
same result. I tried loading and running it on my computer with Windows XP
Pro and it ran fine.

I contacted Gateway but they pushed me off onto Tentant Pro to ask for an
OEM patch. Tentant Pro no longer supports version 5 since they now have
version 7 out. They did say that version 5 was available before XP and that
some computers will run it and others will not. They therefore don't have an
OEM patch.

Any suggestions? I'd really like to run it on the notebook.

TIA,
AndyF
 
A

Alias

AndyF said:
I bought a Gateway notebook with Windows XP Pro installed as well as
Microsoft Office. It has:
CPU: Intel Celeron M 360 1.4 GHz
Memory: 512MB (1 x 512MB)DDR PC2700 SO-DIMM
Video: Intel Extreme Graphics 2 Integrated NB
Audio: AC '97

I installed an older (Pre XP) version of a program called Tenant Pro 5. I
had been running it on a Windows 98SE desktop prior to this. When I tried to
run it I got the windows message about having to shut down Tenant Pro before
it even started. I removed it and reinstalled it several times but got the
same result. I tried loading and running it on my computer with Windows XP
Pro and it ran fine.

I contacted Gateway but they pushed me off onto Tentant Pro to ask for an
OEM patch. Tentant Pro no longer supports version 5 since they now have
version 7 out. They did say that version 5 was available before XP and that
some computers will run it and others will not. They therefore don't have an
OEM patch.

Any suggestions? I'd really like to run it on the notebook.

TIA,
AndyF

Have you tried going to the .exe, right
clicking/properties/compatibility and choosing Win 98SE from the drop
down menu?

Alias
 
R

Rick \Nutcase\ Rogers

Hi Andy,

Have you tried installing and running it in Compatibility mode? This often
works. In addition, with older software you may have to use an account with
administrator privileges (or install with such) in order to get it running
initially. Power Users and Limited Users will have difficulty with older
software due to the way the initial installation privileges are set up. They
can be adjusted afterwards.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
G

Guest

Yes, but no difference.
--
TIA,
AndyF


Alias said:
Have you tried going to the .exe, right
clicking/properties/compatibility and choosing Win 98SE from the drop
down menu?

Alias
 
G

Guest

I used the compatability mode set to Windows 98 on the program's exe file and
the setup file while in admin. No difference.
 

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