Resend: wrong default date when creating appointment

[Xavier]

Hi,

I am using Exchange 2003 SP2 (on SBS 2003), Outlook 2003 SP2 and Windows XP
SP2. Applications and OS are fully patched.
One of my users has a problem when creating an appointment:

When the user clicks in the calendar (at the place/time where the
appointment is supposed to occur), the appointment details window that opens
has the *current date/time* as
default for the meeting. I performed the test on another system and the
default date/time correspond to the place I clicked in the shared calendar.

For example: If I click in the shared calendar at the place corresponding to
Friday, 10 AM, the meeting windows that opens has todays date as default and
not Friday, 10AM...

Any help would be appreciated.

Thanks,

Xavier

 

[Milly Staples [MVP - Outlook]]

Expected behavior - to create an event or appointment for that day, click in
the calendar date window and use file->new appointment. Or just use the
icon on the file menu.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Xavier asked:

| Hi,
|
| I am using Exchange 2003 SP2 (on SBS 2003), Outlook 2003 SP2 and
| Windows XP SP2. Applications and OS are fully patched.
| One of my users has a problem when creating an appointment:
|
| When the user clicks in the calendar (at the place/time where the
| appointment is supposed to occur), the appointment details window
| that opens has the *current date/time* as
| default for the meeting. I performed the test on another system and
| the default date/time correspond to the place I clicked in the shared
| calendar.
|
| For example: If I click in the shared calendar at the place
| corresponding to Friday, 10 AM, the meeting windows that opens has
| todays date as default and not Friday, 10AM...
|
| Any help would be appreciated.
|
| Thanks,
|
| Xavier

 

[Xavier]

Thanks,

but if this is the expected behavior, how come that other users, when they
click at some place in their calendar, do get an appointment details window
where the date and time are corresponding to the place where they clicked ?

Xavier

"Milly Staples [MVP - Outlook]"

 

[Diane Poremsky [MVP]]

Are they using the exact same calendar view?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Thanks,

but if this is the expected behavior, how come that other users, when they
click at some place in their calendar, do get an appointment details
window where the date and time are corresponding to the place where they
clicked ?

Xavier

"Milly Staples [MVP - Outlook]"

Expected behavior - to create an event or appointment for that day, click
in
the calendar date window and use file->new appointment. Or just use the
icon on the file menu.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Xavier asked:

| Hi,
|
| I am using Exchange 2003 SP2 (on SBS 2003), Outlook 2003 SP2 and
| Windows XP SP2. Applications and OS are fully patched.
| One of my users has a problem when creating an appointment:
|
| When the user clicks in the calendar (at the place/time where the
| appointment is supposed to occur), the appointment details window
| that opens has the *current date/time* as
| default for the meeting. I performed the test on another system and
| the default date/time correspond to the place I clicked in the shared
| calendar.
|
| For example: If I click in the shared calendar at the place
| corresponding to Friday, 10 AM, the meeting windows that opens has
| todays date as default and not Friday, 10AM...
|
| Any help would be appreciated.
|
| Thanks,
|
| Xavier

 

[Xavier]

Yes, and the behavior I am seeing with this particular user is the same with
each and every calendar view.

Thanks,

Xavier

Are they using the exact same calendar view?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Thanks,

but if this is the expected behavior, how come that other users, when
they click at some place in their calendar, do get an appointment details
window where the date and time are corresponding to the place where they
clicked ?

Xavier

"Milly Staples [MVP - Outlook]"

Expected behavior - to create an event or appointment for that day,
click in
the calendar date window and use file->new appointment. Or just use the
icon on the file menu.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Xavier asked:

| Hi,
|
| I am using Exchange 2003 SP2 (on SBS 2003), Outlook 2003 SP2 and
| Windows XP SP2. Applications and OS are fully patched.
| One of my users has a problem when creating an appointment:
|
| When the user clicks in the calendar (at the place/time where the
| appointment is supposed to occur), the appointment details window
| that opens has the *current date/time* as
| default for the meeting. I performed the test on another system and
| the default date/time correspond to the place I clicked in the shared
| calendar.
|
| For example: If I click in the shared calendar at the place
| corresponding to Friday, 10 AM, the meeting windows that opens has
| todays date as default and not Friday, 10AM...
|
| Any help would be appreciated.
|
| Thanks,
|
| Xavier

 

[Xavier]

Posting back to the group just in case someone googles for this problem.

Things that I have tried and that do not solve the issue:

- starting Outlook in safe mode
- deleting and recreating the user profile
- checking date/time options
- reinstalling Outlook (and SP, and patches)
- checking regional options

Finally, I came to the conclusion that something must be wrong inside the
user's mailbox. I then created an extra pst file for this user, moved
mail/contatcs items in the pst, deleted the mail accout via the control
panel, deleted the mailbox of this user on the server, recreated the
mailbox, recreated the account, moved items from the pst back in the
mailbox. At this stage the user was able to create appointments in the
expected way.

Xavier

Yes, and the behavior I am seeing with this particular user is the same
with each and every calendar view.

Thanks,

Xavier

Are they using the exact same calendar view?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Thanks,

but if this is the expected behavior, how come that other users, when
they click at some place in their calendar, do get an appointment
details window where the date and time are corresponding to the place
where they clicked ?

Xavier

"Milly Staples [MVP - Outlook]"
Expected behavior - to create an event or appointment for that day,
click in
the calendar date window and use file->new appointment. Or just use
the
icon on the file menu.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Xavier asked:

| Hi,
|
| I am using Exchange 2003 SP2 (on SBS 2003), Outlook 2003 SP2 and
| Windows XP SP2. Applications and OS are fully patched.
| One of my users has a problem when creating an appointment:
|
| When the user clicks in the calendar (at the place/time where the
| appointment is supposed to occur), the appointment details window
| that opens has the *current date/time* as
| default for the meeting. I performed the test on another system and
| the default date/time correspond to the place I clicked in the shared
| calendar.
|
| For example: If I click in the shared calendar at the place
| corresponding to Friday, 10 AM, the meeting windows that opens has
| todays date as default and not Friday, 10AM...
|
| Any help would be appreciated.
|
| Thanks,
|
| Xavier

 

[Guest]

I too have encountered this behaviour in Outlook 2002 with one user that is
using POP3 e-mail. I have yet to find a solution. Any help would be
appreciated.
--
Ron Spitzer

Posting back to the group just in case someone googles for this problem.

Things that I have tried and that do not solve the issue:

- starting Outlook in safe mode
- deleting and recreating the user profile
- checking date/time options
- reinstalling Outlook (and SP, and patches)
- checking regional options

Finally, I came to the conclusion that something must be wrong inside the
user's mailbox. I then created an extra pst file for this user, moved
mail/contatcs items in the pst, deleted the mail accout via the control
panel, deleted the mailbox of this user on the server, recreated the
mailbox, recreated the account, moved items from the pst back in the
mailbox. At this stage the user was able to create appointments in the
expected way.

Xavier

Yes, and the behavior I am seeing with this particular user is the same
with each and every calendar view.

Thanks,

Xavier

Are they using the exact same calendar view?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Thanks,

but if this is the expected behavior, how come that other users, when
they click at some place in their calendar, do get an appointment
details window where the date and time are corresponding to the place
where they clicked ?

Xavier

"Milly Staples [MVP - Outlook]"
Expected behavior - to create an event or appointment for that day,
click in
the calendar date window and use file->new appointment. Or just use
the
icon on the file menu.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Xavier asked:

| Hi,
|
| I am using Exchange 2003 SP2 (on SBS 2003), Outlook 2003 SP2 and
| Windows XP SP2. Applications and OS are fully patched.
| One of my users has a problem when creating an appointment:
|
| When the user clicks in the calendar (at the place/time where the
| appointment is supposed to occur), the appointment details window
| that opens has the *current date/time* as
| default for the meeting. I performed the test on another system and
| the default date/time correspond to the place I clicked in the shared
| calendar.
|
| For example: If I click in the shared calendar at the place
| corresponding to Friday, 10 AM, the meeting windows that opens has
| todays date as default and not Friday, 10AM...
|
| Any help would be appreciated.
|
| Thanks,
|
| Xavier