Repost - Auto connect in Outlook

[Nik]

Hi

I'm running WIN XP and I have Outlook 2002 as my default email program.

EVERY program that is "Internet reliant" on my PC connects to my Broadband
connection ON DEMAND, EXCEPT Outlook.

In other words, when I first switch the PC on, although the connection is
"Always on", the first time I connect to the 'net the Modem needs to
authenticate etc. with the BT Yahoo server (UK). I then, pretty much, leave
it connected until I switch off - maybe hours later.

However, I cannot make Outlook do this. In other words, when I open Outlook
to check emails, it shows an error as it cannot find the server. I have
tried all the options, and the best I can get it is, after I receive this
error, I hit the Send/Receive button and it attempts the Authentication
handshake, and subsequently connects and I get my mail. What is slightly
weird though, is the dialogue box that pops up when it finally does try the
connection.

On every other program it shows "Dial Up connection" box (Long Potrait shape
box, with all the options, like "Auto Connect"), but with Outlook
"Connecting Bt Openworld Broadband" dialogue bx appears (Landscape mode, no
options.)

I also have a network card showing in my Networks, this is installed but not
used. If I disable this, then I can't connect through Outlook AT ALL.

I currently have "Connect using phone line" checked, as this is the only
option that allows me to get connected, SEMI on-demand.

My old PC running 98SE worked fine, same modem, same provider, same version
of Outlook 2002. I just opened it up, and it would connect immediately.

Any ideas please?

Thanks.

Nik.

 

[Russ Valentine [MVP-Outlook]]

No one I've seen has been able to solve the connection problems with BT's
DSL. All other broadband connections work just fine with Outlook's
connection type set to LAN.
BT seems to be doing something in a non-standard fashion.

 

[Nik]

Great.

No one I've seen has been able to solve the connection problems with BT's
DSL. All other broadband connections work just fine with Outlook's
connection type set to LAN.
BT seems to be doing something in a non-standard fashion.

--
Russ Valentine
[MVP-Outlook]

Hi

I'm running WIN XP and I have Outlook 2002 as my default email program.

EVERY program that is "Internet reliant" on my PC connects to my Broadband
connection ON DEMAND, EXCEPT Outlook.

In other words, when I first switch the PC on, although the connection is
"Always on", the first time I connect to the 'net the Modem needs to
authenticate etc. with the BT Yahoo server (UK). I then, pretty much, leave
it connected until I switch off - maybe hours later.

However, I cannot make Outlook do this. In other words, when I open Outlook
to check emails, it shows an error as it cannot find the server. I have
tried all the options, and the best I can get it is, after I receive this
error, I hit the Send/Receive button and it attempts the Authentication
handshake, and subsequently connects and I get my mail. What is slightly
weird though, is the dialogue box that pops up when it finally does try the
connection.

On every other program it shows "Dial Up connection" box (Long Potrait shape
box, with all the options, like "Auto Connect"), but with Outlook
"Connecting Bt Openworld Broadband" dialogue bx appears (Landscape mode, no
options.)

I also have a network card showing in my Networks, this is installed but not
used. If I disable this, then I can't connect through Outlook AT ALL.

I currently have "Connect using phone line" checked, as this is the only
option that allows me to get connected, SEMI on-demand.

My old PC running 98SE worked fine, same modem, same provider, same version
of Outlook 2002. I just opened it up, and it would connect immediately.

Any ideas please?

Thanks.

Nik.

 

[Russ Valentine [MVP-Outlook]]

Stay tuned. I've been talking with our MVP on your side of the pond. I"ll
post his experience with BT later. Right now, I need to shut down for a
tornado.
--
Russ Valentine
[MVP-Outlook]

Great.

No one I've seen has been able to solve the connection problems with BT's
DSL. All other broadband connections work just fine with Outlook's
connection type set to LAN.
BT seems to be doing something in a non-standard fashion.

--
Russ Valentine
[MVP-Outlook]

Hi

I'm running WIN XP and I have Outlook 2002 as my default email program.

EVERY program that is "Internet reliant" on my PC connects to my Broadband
connection ON DEMAND, EXCEPT Outlook.

In other words, when I first switch the PC on, although the connection is
"Always on", the first time I connect to the 'net the Modem needs to
authenticate etc. with the BT Yahoo server (UK). I then, pretty much, leave
it connected until I switch off - maybe hours later.

However, I cannot make Outlook do this. In other words, when I open Outlook
to check emails, it shows an error as it cannot find the server. I have
tried all the options, and the best I can get it is, after I receive this
error, I hit the Send/Receive button and it attempts the Authentication
handshake, and subsequently connects and I get my mail. What is slightly
weird though, is the dialogue box that pops up when it finally does

try
the

connection.

On every other program it shows "Dial Up connection" box (Long Potrait shape
box, with all the options, like "Auto Connect"), but with Outlook
"Connecting Bt Openworld Broadband" dialogue bx appears (Landscape

mode,
no

options.)

I also have a network card showing in my Networks, this is installed

but
not

used. If I disable this, then I can't connect through Outlook AT ALL.

I currently have "Connect using phone line" checked, as this is the only
option that allows me to get connected, SEMI on-demand.

My old PC running 98SE worked fine, same modem, same provider, same version
of Outlook 2002. I just opened it up, and it would connect immediately.

Any ideas please?

Thanks.

Nik.

 

[Russ Valentine [MVP-Outlook]]

You also posted under "Walmsley's" right? OK. Here's what Robert Crayk the
Outlook MVP in the UK recommends:
We set Outlook to use a LAN connection and then in the properties of the
dialup we set it to constantly redial, best way we tell the user is to go
into the settings of the account in IE and then "Advanced", uncheck any
disconnects and up the connect retries.

They must start the connection before they start Outlook, if they have just
turned on the machine and then start Outlook then it won't connect.
--
Russ Valentine
[MVP-Outlook]

Great.

No one I've seen has been able to solve the connection problems with BT's
DSL. All other broadband connections work just fine with Outlook's
connection type set to LAN.
BT seems to be doing something in a non-standard fashion.

--
Russ Valentine
[MVP-Outlook]

Hi

I'm running WIN XP and I have Outlook 2002 as my default email program.

EVERY program that is "Internet reliant" on my PC connects to my Broadband
connection ON DEMAND, EXCEPT Outlook.

In other words, when I first switch the PC on, although the connection is
"Always on", the first time I connect to the 'net the Modem needs to
authenticate etc. with the BT Yahoo server (UK). I then, pretty much, leave
it connected until I switch off - maybe hours later.

However, I cannot make Outlook do this. In other words, when I open Outlook
to check emails, it shows an error as it cannot find the server. I have
tried all the options, and the best I can get it is, after I receive this
error, I hit the Send/Receive button and it attempts the Authentication
handshake, and subsequently connects and I get my mail. What is slightly
weird though, is the dialogue box that pops up when it finally does

try
the

connection.

On every other program it shows "Dial Up connection" box (Long Potrait shape
box, with all the options, like "Auto Connect"), but with Outlook
"Connecting Bt Openworld Broadband" dialogue bx appears (Landscape

mode,
no

options.)

I also have a network card showing in my Networks, this is installed

but
not

used. If I disable this, then I can't connect through Outlook AT ALL.

I currently have "Connect using phone line" checked, as this is the only
option that allows me to get connected, SEMI on-demand.

My old PC running 98SE worked fine, same modem, same provider, same version
of Outlook 2002. I just opened it up, and it would connect immediately.

Any ideas please?

Thanks.

Nik.

 

[Nik]

Russ thanks for that.

As per my post, I'm already AT that stage. I just open any internet reliant
program, and it auto connects, then I open Outlook and it's fine. If I open
Outlook without the connection, and immediately hit send/receieve, then it
connects immediately, no problem. If I open Outlook and leave it a few
seconds to do an Auto send/receive then it shows errors, as it's not
connected - hit send/rec. and it's fine.

The main point I'm trying to make is that it worked FINE on my old machine.
I just installed the same version, from the same disc, onto my new machine -
now it won't auto connect.

Also, recheck my post - what's with the different dialogue box? Is this the
root of the problem, is it using a different "method" to dialup?

Any more ideas?? (and was the Tornado cool???)

Cheers

Nik

You also posted under "Walmsley's" right? OK. Here's what Robert Crayk the
Outlook MVP in the UK recommends:
We set Outlook to use a LAN connection and then in the properties of the
dialup we set it to constantly redial, best way we tell the user is to go
into the settings of the account in IE and then "Advanced", uncheck any
disconnects and up the connect retries.

They must start the connection before they start Outlook, if they have just
turned on the machine and then start Outlook then it won't connect.
--
Russ Valentine
[MVP-Outlook]

Great.

No one I've seen has been able to solve the connection problems with BT's
DSL. All other broadband connections work just fine with Outlook's
connection type set to LAN.
BT seems to be doing something in a non-standard fashion.

--
Russ Valentine
[MVP-Outlook]

Hi

I'm running WIN XP and I have Outlook 2002 as my default email program.

EVERY program that is "Internet reliant" on my PC connects to my Broadband
connection ON DEMAND, EXCEPT Outlook.

In other words, when I first switch the PC on, although the

connection
is

"Always on", the first time I connect to the 'net the Modem needs to
authenticate etc. with the BT Yahoo server (UK). I then, pretty much,
leave
it connected until I switch off - maybe hours later.

However, I cannot make Outlook do this. In other words, when I open
Outlook
to check emails, it shows an error as it cannot find the server. I have
tried all the options, and the best I can get it is, after I receive this
error, I hit the Send/Receive button and it attempts the Authentication
handshake, and subsequently connects and I get my mail. What is slightly
weird though, is the dialogue box that pops up when it finally does try
the
connection.

On every other program it shows "Dial Up connection" box (Long Potrait
shape
box, with all the options, like "Auto Connect"), but with Outlook
"Connecting Bt Openworld Broadband" dialogue bx appears (Landscape mode,
no
options.)

I also have a network card showing in my Networks, this is installed but
not
used. If I disable this, then I can't connect through Outlook AT ALL.

I currently have "Connect using phone line" checked, as this is the only
option that allows me to get connected, SEMI on-demand.

My old PC running 98SE worked fine, same modem, same provider, same
version
of Outlook 2002. I just opened it up, and it would connect immediately.

Any ideas please?

Thanks.

Nik.

 

[Russ Valentine [MVP-Outlook]]

I strongly suspect that the problem is that Win 98 and Win XP handle these
dial up connections differently. As I recall this is a PPP (Point to Point
Protocol) dial up connection over a USB modem. I also noted that Robert
recommended launching the connection before you launch Outlook to have any
chance for things to work as you want.

There were 12 tornadoes in and around Indianapolis before all was said and
done with last night's storm. Most hit just as the 500 mile race was letting
out, but mercifully none hit the track and no one was hurt. One took the
roof off a nursing home, but the residents seemed to enjoy the adventure.
--
Russ Valentine
[MVP-Outlook]

Russ thanks for that.

As per my post, I'm already AT that stage. I just open any internet reliant
program, and it auto connects, then I open Outlook and it's fine. If I open
Outlook without the connection, and immediately hit send/receieve, then it
connects immediately, no problem. If I open Outlook and leave it a few
seconds to do an Auto send/receive then it shows errors, as it's not
connected - hit send/rec. and it's fine.

The main point I'm trying to make is that it worked FINE on my old machine.
I just installed the same version, from the same disc, onto my new machine -
now it won't auto connect.

Also, recheck my post - what's with the different dialogue box? Is this the
root of the problem, is it using a different "method" to dialup?

Any more ideas?? (and was the Tornado cool???)

Cheers

Nik

You also posted under "Walmsley's" right? OK. Here's what Robert Crayk the
Outlook MVP in the UK recommends:
We set Outlook to use a LAN connection and then in the properties of the
dialup we set it to constantly redial, best way we tell the user is to go
into the settings of the account in IE and then "Advanced", uncheck any
disconnects and up the connect retries.

They must start the connection before they start Outlook, if they have just
turned on the machine and then start Outlook then it won't connect.
--
Russ Valentine
[MVP-Outlook]

Great.


No one I've seen has been able to solve the connection problems with BT's
DSL. All other broadband connections work just fine with Outlook's
connection type set to LAN.
BT seems to be doing something in a non-standard fashion.

--
Russ Valentine
[MVP-Outlook]

Hi

I'm running WIN XP and I have Outlook 2002 as my default email program.

EVERY program that is "Internet reliant" on my PC connects to my
Broadband
connection ON DEMAND, EXCEPT Outlook.

In other words, when I first switch the PC on, although the connection
is
"Always on", the first time I connect to the 'net the Modem needs to
authenticate etc. with the BT Yahoo server (UK). I then, pretty much,
leave
it connected until I switch off - maybe hours later.

However, I cannot make Outlook do this. In other words, when I open
Outlook
to check emails, it shows an error as it cannot find the server. I have
tried all the options, and the best I can get it is, after I receive
this
error, I hit the Send/Receive button and it attempts the Authentication
handshake, and subsequently connects and I get my mail. What is slightly
weird though, is the dialogue box that pops up when it finally

does
try

the
connection.

On every other program it shows "Dial Up connection" box (Long Potrait
shape
box, with all the options, like "Auto Connect"), but with Outlook
"Connecting Bt Openworld Broadband" dialogue bx appears (Landscape mode,
no
options.)

I also have a network card showing in my Networks, this is

installed
but

not
used. If I disable this, then I can't connect through Outlook AT ALL.

I currently have "Connect using phone line" checked, as this is

the
only

option that allows me to get connected, SEMI on-demand.

My old PC running 98SE worked fine, same modem, same provider, same
version
of Outlook 2002. I just opened it up, and it would connect immediately.

Any ideas please?

Thanks.

Nik.

 

[Nik]

Russ

Thanks for that. I appreciate your time. At least I know I have exhausted
all possibilities and it's not me just being daft!

I can live with it as it is (you must know what it's like when you have a
system that is setup JUST as you like it, then you change PC and you can't
get it to run as sweetly!)

The tornadoes sound very exciting, nothing quite that intersesting here in
sleepy Cambridgeshire UK.

Cheers, thanks again.

Nik.

I strongly suspect that the problem is that Win 98 and Win XP handle these
dial up connections differently. As I recall this is a PPP (Point to Point
Protocol) dial up connection over a USB modem. I also noted that Robert
recommended launching the connection before you launch Outlook to have any
chance for things to work as you want.

There were 12 tornadoes in and around Indianapolis before all was said and
done with last night's storm. Most hit just as the 500 mile race was letting
out, but mercifully none hit the track and no one was hurt. One took the
roof off a nursing home, but the residents seemed to enjoy the adventure.
--
Russ Valentine
[MVP-Outlook]

Russ thanks for that.

As per my post, I'm already AT that stage. I just open any internet reliant
program, and it auto connects, then I open Outlook and it's fine. If I open
Outlook without the connection, and immediately hit send/receieve, then it
connects immediately, no problem. If I open Outlook and leave it a few
seconds to do an Auto send/receive then it shows errors, as it's not
connected - hit send/rec. and it's fine.

The main point I'm trying to make is that it worked FINE on my old machine.
I just installed the same version, from the same disc, onto my new machine -
now it won't auto connect.

Also, recheck my post - what's with the different dialogue box? Is this the
root of the problem, is it using a different "method" to dialup?

Any more ideas?? (and was the Tornado cool???)

Cheers

Nik

You also posted under "Walmsley's" right? OK. Here's what Robert Crayk the
Outlook MVP in the UK recommends:
We set Outlook to use a LAN connection and then in the properties of the
dialup we set it to constantly redial, best way we tell the user is to go
into the settings of the account in IE and then "Advanced", uncheck any
disconnects and up the connect retries.

They must start the connection before they start Outlook, if they have just
turned on the machine and then start Outlook then it won't connect.
--
Russ Valentine
[MVP-Outlook]

Great.


No one I've seen has been able to solve the connection problems with
BT's
DSL. All other broadband connections work just fine with Outlook's
connection type set to LAN.
BT seems to be doing something in a non-standard fashion.

--
Russ Valentine
[MVP-Outlook]

Hi

I'm running WIN XP and I have Outlook 2002 as my default email
program.

EVERY program that is "Internet reliant" on my PC connects to my
Broadband
connection ON DEMAND, EXCEPT Outlook.

In other words, when I first switch the PC on, although the connection
is
"Always on", the first time I connect to the 'net the Modem

needs

to