replying to Japanese email

[Kathy54]

Why can't I reply to an email from a friend in Japan in Outlook? His address
looks pretty normal and as far as I can tell does not have Japanese
characters in it? Any ideas...do I need a Japanese update or something?

Kathy

 

[Roady [MVP]]

What happens when you try?

 

[VanguardLH]

in message

Why can't I reply to an email from a friend in Japan in Outlook? His
address
looks pretty normal and as far as I can tell does not have Japanese
characters in it? Any ideas...do I need a Japanese update or
something?

"can't reply"
And what does THAT mean?
If an error appears, do not describe or paraphrase it. Copy and paste
it, or transcribe it word-for-word for the entire error window.

 

[Pat Willener]

There is nothing special in replying to email from Japan, but you will
need to enable Windows' Japanese language support if you want to
read/write Japanese characters. You will also need to set the message's
encoding to ISO-2022-JP to successfully transport the message containing
Japanese characters.

However, as the two earlier posts already indicate, what exactly is the
problem - what means "can't"?