reply problem

[SP]

Hi

I'm using Outlook 2003 and having a peculiar problem when replying to a
particular message.

In general, I don't have any problem when replying to messages. There is
this one message, however, that when I click on reply, the hourglass would
appear and the reply message would not appear. Outlook is basically hung
(or busy) at that moment. I would go into Windows Task Manager and End Task
on the Reply message that should have appeared. Once that instance of Reply
was ended, Outlook closed down as well. As soon as Outlook closed, the
Reply message that should appeared now appears.

Isn't that strange ? Now, this message has an Excel attachment (which is
like any other messages). It seemed that the problem only occurred when
doing a reply on this one message and not on other messages.

I have run update of Office to SP and all the patches, but problem remains.

Please let me know if this can be solved or if it's just one strange
message.

Thanks
Steve

 

[Diane Poremsky [MVP]]

How big is the attachment?

 

[SP]

The attachment is a small 21KB Excel file.

How big is the attachment?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hi

I'm using Outlook 2003 and having a peculiar problem when replying to a
particular message.

In general, I don't have any problem when replying to messages. There is
this one message, however, that when I click on reply, the hourglass
would appear and the reply message would not appear. Outlook is
basically hung (or busy) at that moment. I would go into Windows Task
Manager and End Task on the Reply message that should have appeared.
Once that instance of Reply was ended, Outlook closed down as well. As
soon as Outlook closed, the Reply message that should appeared now
appears.

Isn't that strange ? Now, this message has an Excel attachment (which is
like any other messages). It seemed that the problem only occurred when
doing a reply on this one message and not on other messages.

I have run update of Office to SP and all the patches, but problem
remains.

Please let me know if this can be solved or if it's just one strange
message.

Thanks
Steve