Reply messages not showing‎ in sent box

  • Thread starter Thread starter Dennis
  • Start date Start date
D

Dennis

When i send a new email using outlook 2007 it will be saved in the sent
folder but if i reply to a message it does not save it in the sent box. How
can i fix this?

Thakns,
Dennis
 
Dennis said:
When i send a new email using outlook 2007 it will be saved in the sent
folder but if i reply to a message it does not save it in the sent box. How
can i fix this?

Where did you configure Outlook to save a copy of e-mails when you reply?

Tools -> Options -> Preferences tab

Since you get new e-mails saved under Sent Items, it looks like you have the
"Save copies of messages in Sent Items folder" enabled. Now click on the
Advanced e-mail options button.

Do you have the "In folders other than the Inbox, save replies with original
message" disabled or enabled? If disabled, a copy of your e-mails (new or
replies) go into the Sent Items folder. If enabled, new e-mails will go
still go into the Sent Items folder but this option would keep the *replies*
in the same folder as wherever is the e-mail to which you replied.

The first option says where to save by default the copies of sent e-mails
whether for new or reply e-mails. The second option overrides the first one
and, if enabled, will modify where just the replies get saved.
 
VanguardLH said:
Where did you configure Outlook to save a copy of e-mails when you reply?

Tools -> Options -> Preferences tab

Since you get new e-mails saved under Sent Items, it looks like you have the
"Save copies of messages in Sent Items folder" enabled. Now click on the
Advanced e-mail options button.

Do you have the "In folders other than the Inbox, save replies with original
message" disabled or enabled? If disabled, a copy of your e-mails (new or
replies) go into the Sent Items folder. If enabled, new e-mails will go
still go into the Sent Items folder but this option would keep the *replies*
in the same folder as wherever is the e-mail to which you replied.

The first option says where to save by default the copies of sent e-mails
whether for new or reply e-mails. The second option overrides the first one
and, if enabled, will modify where just the replies get saved.
.

Thx VanguardLH
that worked.
 
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