Repairing IE6, Windows Server 2003 R2 SP2

[Bob Felton]

Original Post: Thu, 06 Sep 2007 22:41:13 -0700
2nd Request Post: Sun, 09 Sep 2007 20:10:30 -0700
Original Newsgroup: microsoft.public.windows.server.general

Posted here per suggestion of response to 2nd post in "server.general"


After building up a "2003" server, I updated IE to V7 via Windows
Update. However, I found an application (McAfee update "puller") that
did not work properly using IE7, so I uninstalled IE7 to revert back
to IE6. Now, the offending application works OK but IE6 isn't working
well otherwise. For instance, I can't use it to administer my Linksys
router or any other device that has a web interface for
administration. IE6 on the previous Windows 2000 Server machine
worked OK to administer those devices. What is the procedure for
repairing or re-installing IE6 on a Windows Server 2003 R2 SP1
(installed as such from source media) machine that has been updated to
SP2? Thanks.

 

[Robert Aldwinckle]

Original Post: Thu, 06 Sep 2007 22:41:13 -0700
2nd Request Post: Sun, 09 Sep 2007 20:10:30 -0700
Original Newsgroup: microsoft.public.windows.server.general

Posted here per suggestion of response to 2nd post in "server.general"


After building up a "2003" server, I updated IE to V7 via Windows
Update. However, I found an application (McAfee update "puller") that
did not work properly using IE7, so I uninstalled IE7 to revert back
to IE6. Now, the offending application works OK but IE6 isn't working
well otherwise. For instance, I can't use it to administer my Linksys
router or any other device that has a web interface for
administration. IE6 on the previous Windows 2000 Server machine
worked OK to administer those devices.

What is the procedure for
repairing or re-installing IE6 on a Windows Server 2003 R2 SP1
(installed as such from source media) machine that has been updated to
SP2? Thanks.

If it is anything like XP, your options would depend on whether you ever
installed IE6sp1 standalone (e.g. before IE6sp1 functionality was integrated
into an XP service pack.) In that case you would have setupwbv.dll and be
able to invoke the old IE Repair tool, even if its normal UI via IE's A/R P
Repair option was not available (as is usually the case.) E.g. Run...

rundll32 setupwbv.dll,IE6Maintenance

Once XPsp2 was installed most XP users could instead Run...

iexplore.exe /rereg

Unfortunately the implementation was botched. It is possible to make it
work. I documented the edits needed to ieuinit.inf in other posts.
However, it is probably easier and just as effective to download and use
this cmd file provided courtesy of MVP Kai Schaetzl:

http://iefaq.info/index.php?action=artikel&cat=24&id=31&artlang=en

Unfortunately I don't know anything about your OS to know how well
all this transfers to it.


HTH

Robert Aldwinckle
---

 

[Bob Felton]

Thanks, Robert, for your post. I will see if its content helps with
getting IE6 repaired on the Windows Server 2003 R2 SP2 machine when
I'm back to it on Thursday.

 

[Bob Felton]

I got IE6 working better by re-installing with ie.inf. I can now
administer the Linksys items on the network but the html based
administration of our Canon copier/printer still does not work. The
home page comes up OK, but when I click on any menu item, nothing
happens, just an hour glass when the mouse is placed over the title
bar. Administration works OK using IE7 and it used to work with IE6
on a Windows 2000 Server machine. Any ideas? Thanks.

 

[Robert Aldwinckle]

I got IE6 working better by re-installing with ie.inf. I can now
administer the Linksys items on the network but the html based
administration of our Canon copier/printer still does not work. The
home page comes up OK, but

when I click on any menu item, nothing happens, just an hour glass
when the mouse is placed over the title bar.

What is the implementation of the menu? If it's Java, particularly
if it's dependent on MSJava you might have to reinstall that component.
Etc.

Also, is a remote server involved then? I remember seeing reports that
this particular application was having trouble with IE7 which could be
circumvented by using a MSIE 6.0 User Agent. Therefore, I would
check your User-Agent string to make sure it doesn't contain bits of MSIE 7.0

Administration works OK using IE7 and it used to work with IE6
on a Windows 2000 Server machine. Any ideas? Thanks.

HTH

Robert
---

 

[Bob Felton]

Thanks, Robert. Please forgive my ignorance. What is a User Agent
string?

When the mouse if over one of the menu items on the Canon copier home
page, something about a java script is displayed in the status bar at
the lower left of the screen. Thinking that IE6 didn't have java
support, I installed JRE from Sun Microsystems. That didn't help.

No remote servers are involved.

Thanks.

 

[Frank Saunders, MS-MVP OE/WM]

Thanks, Robert. Please forgive my ignorance. What is a User Agent
string?

It's the information your computer sends so that the Web site knows what
browser you are using.
Internet Explorer 7 User Agent String
http://www.microsoft.com/downloads/...9c-3c0d-47fe-bd04-fad82a9aac9f&DisplayLang=en
http://www.fiddlertool.com/useragent.aspx

 

[Robert Aldwinckle]

Thanks, Robert. Please forgive my ignorance. What is a User Agent
string?

When the mouse if over one of the menu items on the Canon copier home
page, something about a java script is displayed in the status bar at
the lower left of the screen. Thinking that IE6 didn't have java
support, I installed JRE from Sun Microsystems. That didn't help.

Javascript is not the same thing as Java. Having a link which executes
a javascript function doesn't necessarily exclude the possibility of using
Java elsewhere in its execution though.

You might be able to get more clues either by using a Script Debugger
or by examining the source of the script via View Source (e.g. Alt-V,c).

Tip: To find the context of the link in the source either look for unique text
which appears before or after the link or use right-click Copy Shortcut
to see if there is anything distinct about it that you could find again
in the source. Etc.

BTW I imagine that Canon have a Support site. Perhaps you should contact
them to ask for their ideas about diagnosing your symptom too?


Good luck

Robert
---

 

[Bob Felton]

Thanks for the responses. The problem is now resolved. Turns out all
I had to do was to add the IP address of the Canon copier to the Local
Intranet Zone in IE's Security. Seems the Enhanced Security
Configuration of IE (due to it being on a Windows Server 2003
platform) was blocking some aspects of access to the Canon's HTML
administration facility.

Thanks, again, for your responses to my request for assistance.

 

[Robert Aldwinckle]

....

Thanks for the responses. The problem is now resolved. Turns out all
I had to do was to add the IP address of the Canon copier to the Local
Intranet Zone in IE's Security. Seems the Enhanced Security
Configuration of IE (due to it being on a Windows Server 2003
platform) was blocking some aspects of access to the Canon's HTML
administration facility.

Thanks, again, for your responses to my request for assistance.

Good news. Thanks for sharing the resolution.


Robert
---