repair connection to ethernet card

[Guest]

hi, here is the error message i get when trying to repair the connection to my kingston ethernet card
The following steps of the repair operation failed
Renewing the IP address
Refreshing all DHCP leases and re-registering DNS names
Please contact your network administrator or ISP

the provider for the LAN connection can get a connection on their computer when hooked into our wall. but just can't repair the software connection from the computer to the ethernet card. also, the card is working, cause we used to have our dsl connected to it, and we could connect. i have winxp home. could you point me what steps to take for repair? thank you for your help.

 

[Cari \(MS-MVP\)]

Have you considered the possibility that the card has failed?

 

[John McVea [MSFT]]

as Cari mentioned the card could have gone bad

it does seem suspicious that it was working on your DSL and <is this
correct> never functioned
on your new connection-cable modem or whatever?

if the card has never worked on the new hookup, I would try the following
change link speed settings of nic
start/run/devmgmt.msc
R click nic/properties/advanced/link speed; (default value is usually
Auto )

try changing this value alternately between 10 half duplex & 100 half
& see if it resolves the problem

John McVea [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[John McVea [MSFT]]

as Cari mentioned the nic may have gone bad

does seem suspicious that it worked on you previous dsl hookup & not on the
newer hookup
<is this correct?>
if the above is correct
try changing the link speed of the nic
start/run/devmgmt.msc R click nic/properties/advanced/link
speed Value default usually Auto try changing this value alternately
between 10 half duplex & 100 half & see if it resolves the problem