removing virus

[katie]

Please can anyone help me with this very big problem..i have tried 3
differant virus removal programs but it says it cannot be cleaned does
anyone know how to get rid of them completly ..

thank you Kathy

 

[sgopus]

Details would be nice!

What Virus is it, how do you know for certain you have a virus?
What methods have you tried so far?

 

[katie]

Sorry the computer was starting to go very slow So i then ran virus check
from AVG- Avast and they both came up saying..i have New poly win32 twice

Virus alert comes up saying ( clean failed because the file is not
cleanable)

 

[Just.some.guy]

http://www.spywaredb.com/remove-virtool-win32-zipinfect/

 

[Mrosen7542]

Hi. Try this link and read carefully.

http://www.wilderssecurity.com/showthread.php?t=50662

 

[sgopus]

Most of the time Antivirus programs have a setting that if the infected file
is not cleanable, it will delete the file and notify you of the deletion, I'm
not familiar with AVG.
Also if the infected is located within the restore area, you can clean it by
turning off the system restore reboot the pc and turn it back on, this will
delete the restore points and the infected file.

 

[db ´¯`·.. >]

sometimes a virus and its
variants can be deleted or
contained by the anti virus
program. but virus's work
in different ways.

however if a virus corrupts a
windows system file then the
anti virus program may not be
able to restore the genuine system
file that was corrupted by the virus.

many people do not understand
the benefit of "genuine" windows
files. however, it is because of
corruption and illegal duplication
that genuine files can restore your
operating system.

double check the information on
the virus and don't be surprised if
you simply have to do a 'repair install"
with your windows cd to replace any
missing or corrupted system files after
the virus was contained or eliminated.
--

<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

..

 

[Elmo]

Please can anyone help me with this very big problem.. I have tried 3
different virus removal programs but it says it cannot be cleaned. Does
anyone know how to get rid of them completely?

- Avast! has the ability to run a boot scan which could eliminate the
malware before it takes control.

- Try one of these Virus Removal Tools:

Avast! One tool for any current virus
http://www.avast.com/eng/avast-virus-cleaner.html

Symantec Virus Removal Tools
http://www.symantec.com/business/security_response/removaltools.jsp

F-Secure Virus Removal Tools
http://www.f-secure.com/download-purchase/tools.shtml

Kaspersky Virus Removal Tools
http://www.kaspersky.com/removaltools

- Try one of these free online virus scans:

This one has a choice of a Quick or a Complete check
http://www.pcpitstop.com/

Symantec
http://security.symantec.com/default.asp?productid=ssr&langid=ie&venid=sym

<url:http://security2.norton.com/us/home.asp?j=1&venid=sym&langid=us&plfid=20&pkj=IHBEXIBVEMBQAUWZKTK>
then click the Security check link.

http://housecall.antivirus.com/ free online virus scan

http://www.ewido.net/en/

http://www.pandasoftware.com/products/activescan.htm

 

[Plato]

Sorry the computer was starting to go very slow So i then ran virus check
from AVG- Avast and they both came up saying..i have New poly win32 twice

Virus alert comes up saying ( clean failed because the file is not
cleanable)

True, many files may not be cleaned. Best bet in the future is NOT do
download and/or install a virus.