remove a spam message from ms outlook

J

Joe Fla.

I got two messages saying that it can not open. I tried repair, but said to
put in the profess.2000 disc. I have a Dell 3000 and it came with office. Can
someone please tell how to remove these messages. The message
C:\progra~1\spambl~1\bin\484~1.0\sbolext.dll I sure can use some help. I am
using XP Home.
 
N

nass

Joe Fla. said:
I got two messages saying that it can not open. I tried repair, but said to
put in the profess.2000 disc. I have a Dell 3000 and it came with office. Can
someone please tell how to remove these messages. The message
C:\progra~1\spambl~1\bin\484~1.0\sbolext.dll I sure can use some help. I am
using XP Home.


Your machine may be infected by Hotbar or other malware variants, so please
check your system thoroughly by performing these cleaning steps:

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.
HTH.
Please let us know.
Good luck.
nass
 

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