remove a program

G

Guest

nam trying to remove a program and it tell me could not open INSTALL.log file
can someone help me plz
 
D

Detlev Dreyer

juliann montes said:
nam trying to remove a program and it tell me could not open INSTALL.log
file
can someone help me plz

Not really since this is not a Windows issue. Reinstall that program into
the same directory and see if you can remove that program afterwards.
 
G

Guest

i tryed doing that and now i have 2 of the same [rpgrames and still tell me
cant open
 
D

Detlev Dreyer

juliann montes said:
i tryed doing that and now i have 2 of the same [rpgrames and still tell
me cant open

If this is the case, you didn't follow my advice to reinstall the program
into the *same* directory. Otherwise, you're just talking about two entries
within the "Add/Remove Programs" applet and that's no big problem since
these entries can be removed easily. However, note that removing an
(invalid) entry does *not* uninstall that particular program. See also
"Removing Invalid Entries in the Add/Remove Programs Tool"
http://support.microsoft.com/kb/310750/en-us

The uninstall routine is always provided by the software during its
installation. The "Add/Remove Programs" tool is just the platform
launching that routine. If the uninstall process fails, this is not
a Windows issue and therefore, you may want to contact the software
manufacurer's tech support. Good luck.
 

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