Removal of old software

G

Guest

I had an HP all-in-one printer, etc. I thought I had removed all the old
software, but I have a newer all-in-one and the software for it will NOT
install properly. When I try to uninstall manually by finding parts of the
older software under C:/programs/HP, it says I don't have permission. Any
way to totally uninstall an old software program? I have Windows Vista
Ultimate - preinstalled on my 3 month old HP media centre computer.
 
C

Cari \(MS-MVP\)

Look for an uninstall utility at the HP website under the model of your old
printer.
 
G

Guest

Thanks - I checked but for some reason, they don't have an uninstall program
for that particular model of printer. Will try to uninstall and reinstall
the new one once again. I can still see part of the HP Solutions Centre from
the old one and I cannot remove it as it still says I don't have permission.
If I'm not allowed to remove it off my own computer, who is?? Peculiar.
 

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