Remote Procedure Call (RPC) Service

[Simon Brettell]

Some machines operating Windows XP Pro are being forced to shut down because
of following error message:

" System is shutting down - shutdown was initiated by NT AUTHORITY/SYSTEM.
Windows must now restart because the Remote Procedure Call (RPC) service
terminated unexpectedly. "

I am concerned that this error has arisen because of a virus infection.
Alternatively, I thought it would be appropriate to complete an update of
Windows XP Pro. Any advice on this error message or correcting the problem
would be appreciated.

 

[Bruce Chambers]

Greetings --

If you connected the PC to the Internet without having first
enabled a firewall, without having first installed an antivirus
application with current virus definition files, and before installing
the KB828471 Hotfix, you're very likely to get infected from any of
the thousands of PCs on the Internet that are constantly broadcasting
the Blaster and/or Welchia worms. It only takes a few seconds of
exposure.

To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.

MS04-012 Cumulative Update for Microsoft RPC-DCOM
http://support.microsoft.com/default.aspx?scid=kb;en-us;828741

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH

 

[David]

Bruce,
Thanks for your help, I was browsing and getting shut
down all over the place, I didn't know what was
happening, then I saw this question & reply, you saved me
loads of time and headaches and much hair pulling, which
XP has given me since this occurred, I'd buy you a drink
if I could Bruce, Thanks, it's good to see someone post
on here that's serious and helpful.

Thanks again!!!

 

[Bruce Chambers]

Greetings --

You're welcome.

Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH