Remote Host issue

[Guest]

I have been looking at a number of responses to this problem and quite
honestly I am abit ignorant. I have gone into my linksys router in the
forwarding page and entered what I think is correct..entered 3389 "to" 3389,
selected TCP, and entered IP address 192.168.1.1.and enabled. (this is the
same as the router...not sure if this the right number or not), I also went
into a section called UPnp forwarding and I have these sections to fill out
Ext Port - is this for the 3389 I have read about, then I have a section
called Ext Port?? what would go here?..and would the IP address be the same
as 192.168.1.1?

Thanks for any suggestions.

 

[Shenan Stanley]

I have been looking at a number of responses to this problem and
quite honestly I am abit ignorant. I have gone into my linksys
router in the forwarding page and entered what I think is
correct..entered 3389 "to" 3389, selected TCP, and entered IP
address 192.168.1.1.and enabled. (this is the same as the
router...not sure if this the right number or not), I also went
into a section called UPnp forwarding and I have these sections to
fill out Ext Port - is this for the 3389 I have read about, then I
have a section called Ext Port?? what would go here?..and would the
IP address be the same as 192.168.1.1?

Thanks for any suggestions.

It is highly unlikely the machine in queston has the IP 192.168.1.1... That
is probably the router's internal address.

 

[Sooner Al [MVP]]

I have been looking at a number of responses to this problem and quite
honestly I am abit ignorant. I have gone into my linksys router in the
forwarding page and entered what I think is correct..entered 3389 "to"
3389,
selected TCP, and entered IP address 192.168.1.1.and enabled. (this is
the
same as the router...not sure if this the right number or not), I also
went
into a section called UPnp forwarding and I have these sections to fill
out
Ext Port - is this for the 3389 I have read about, then I have a section
called Ext Port?? what would go here?..and would the IP address be the
same
as 192.168.1.1?

Thanks for any suggestions.

To expand on Shenan's comments go to "Start -> Run" on the PC you want to
remotely connect to and type 'cmd' in the command window (without the
quote). At the resulting command line type the command ipconfig and note the
reported IP address. Note the PC you want to remotely control should be
using a static LAN IP address.

http://www.portforward.com/networking/static-xp.htm

That is the address you use to address port forwarding through your router.
Ignore the references to UDP Port 3389.

http://www.portforward.com/english/...arding/Remote_Desktop/Remote_Desktopindex.htm

More help...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

 

[Guest]

Thanks for these suggestions. I have followed the details in both of the
links to setup a static IP on my computer and the forwarding process for my
linksys router. When I sent an invite to my father and he tried to connect to
me he still got the host resolve issue. So another couple of questions. Does
his computer need to be configured etc, I tohught I read somewhere that the
computer asking for assistance needed to have the forwarding/static IP setup
but not the other end....is this correct. and or do I need to do something
with DSL modem configuration? My setup is I come into my DSL modem with the
signal and them cat5 to my wireless router then to my PC..Thanks again for
your help.

Bernie

 

[Sooner Al [MVP]]

Thanks for these suggestions. I have followed the details in both of the
links to setup a static IP on my computer and the forwarding process for
my
linksys router. When I sent an invite to my father and he tried to connect
to
me he still got the host resolve issue. So another couple of questions.
Does
his computer need to be configured etc, I tohught I read somewhere that
the
computer asking for assistance needed to have the forwarding/static IP
setup
but not the other end....is this correct. and or do I need to do something
with DSL modem configuration? My setup is I come into my DSL modem with
the
signal and them cat5 to my wireless router then to my PC..Thanks again for
your help.

Bernie

Lets step back a bit since I am getting confused. I thought you were talking
about using Remote Desktop.

Do you want to use Remote Assistance to get help from your father or do you
want to help your father using Remote Assistance?

What is your fathers connection to the internet? ie. DSL, Cable, Dialup,
etc? Is he behind a router?

If your behind a DSL modem its possible the modem is also a router. Check
the users manual or contact your ISP to find out. If it is a router and it
is not in a bridge mode you need to open TCP Port 3389 and forward that to
your router. In addition you need TCP Port 3389 forwarded on your router to
your PCs static LAN IP address.

The same would pertain to your father if he is behind a DSL modem or is
behind a router.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

 

[Guest]

Sorry for this confusion...yes I am talkingg about "RA" , my dad has a cable
modem which is direct to his PC no router...I will check on the modem
regarding the bridge mode etc. I setup the PC and wireless router from your
previous note so I am thinking the modem is still the issue. I will work with
my dad on getting the static IP set up and have him talk to his cable
provider regarding any changes to the modem...if required,

Thanks.

 

[Sooner Al [MVP]]

Sorry for this confusion...yes I am talkingg about "RA" , my dad has a
cable
modem which is direct to his PC no router...I will check on the modem
regarding the bridge mode etc. I setup the PC and wireless router from
your
previous note so I am thinking the modem is still the issue. I will work
with
my dad on getting the static IP set up and have him talk to his cable
provider regarding any changes to the modem...if required,

Thanks.

The cable modem will *NOT* be a router. The issue is the possibility the DSL
modem is a router.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...