Remote Desktop Vista Ultimate to Server 2003 Web SLOW OH GOD SO SLOOOW!

[Shannon]

Hi all, first thanks for taking the time to read this.

I need to connect to a remote server running Windows Server 2003 Web
Edition from my machine. Used to have no problem from WinXP(SP2), but
since clean-installing Vista, I am having difficulties:

I am using the same wireless connection and network/router I used
under XP, and get sustained WAN rates of 3-4Mbps;

I can use Remote desktop to connect to the server without error
messages, but it is slow slow slow.

I mean two minutes for the desktop icons to come through the pipe.
Typing a sentence takes 20-30seconds to show up on the screen, etc.

If I use GoToMyPC to access a remote machine running WinXP, then use
THAT remote desktop to connect to my server, then I can rock and roll
-- it is actually x-times faster to go through two remote machines
using two services.

Which tells me the issue is prbably some sort of setting. I have
tried all various combinations of user settings under the RD
connection, but to no avail. I read somewhere that changing UDP size
settings works, but I have no clue how to do that.

Sorry in advance if I should be including some information that I am
not -- clearly I am an idiot already for having to ask for help --
please don't expect too much from me.

Thanks in advance for any information or assistance you can provide,

Shannon

 

[Robert L [MVP - Networking]]

Does it run normal after logon?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Hi all, first thanks for taking the time to read this.

I need to connect to a remote server running Windows Server 2003 Web
Edition from my machine. Used to have no problem from WinXP(SP2), but
since clean-installing Vista, I am having difficulties:

I am using the same wireless connection and network/router I used
under XP, and get sustained WAN rates of 3-4Mbps;

I can use Remote desktop to connect to the server without error
messages, but it is slow slow slow.

I mean two minutes for the desktop icons to come through the pipe.
Typing a sentence takes 20-30seconds to show up on the screen, etc.

If I use GoToMyPC to access a remote machine running WinXP, then use
THAT remote desktop to connect to my server, then I can rock and roll
-- it is actually x-times faster to go through two remote machines
using two services.

Which tells me the issue is prbably some sort of setting. I have
tried all various combinations of user settings under the RD
connection, but to no avail. I read somewhere that changing UDP size
settings works, but I have no clue how to do that.

Sorry in advance if I should be including some information that I am
not -- clearly I am an idiot already for having to ask for help --
please don't expect too much from me.

Thanks in advance for any information or assistance you can provide,

Shannon

 

[Kerry Brown]

Is it an RDP problem or a Vista problem? Your post doesn't make it clear.
How does RDP (not gotomypc) work from XP?

 

[Shannon]

Kerry,

Quite right -- babbling with the sleepless insanity of a long-overdue
"full re-install" -- my apologies.

RDP worked like a charm under XP -- that's what has me flummoxed (you
know you are sleep deprived when you actually think to use words like
that).

So I am faced with:

1) Worked great under RDP/XP on this machine and from this network
location yesterday
2) Still works great from GoToMyPC through another XP box, and from
the XP ox at the office
3) General WAN throughput has been fast from this machine since the
Vista install, and
4) Other "atypical" WAN porting connctions (scan retreival, printing,
etc) are not noticeably slower at all

I tried TS Gateway on, off, and auto -- all worked but all were slow.
I don't really know if a gateway would make that much of a difference,
but hey -- it said "Advanced," so I had to screw with it.

Thanks for taking the time to respond, and in advance again for any
insight you may have.

Shannon

 

[Shannon]

Bob,

It is slow from startup to shutdown -- almost as though that port were
being limited to like 4,800 baud. I fired up an XP test install I
have on a USB external, and it worked great from this machine, NIC,
etc -- so everything in my little brain is polarized toward something
in Vista, but I'll be darned if I can figure out what -- nothing else
I can find in any of the network connections I have is impacted like
that.

Thanks again for your help and any thoughts you may have,

Shannon

 

[Kerry Brown]

I use RDP a lot managing servers on contract. I don't notice any difference
in speed between XP and Vista. It must be something peculiar to your system
or network. Is the host on your internal network or is it external? Have you
tried a wired connection with the same computer? This will eliminate a
flakey NIC driver. What are the the models of the NIC, wireless access
point, router, firewalls. and any switches. Have you tried turning off the
auto-tuning for the TCP/IP receive window. Use the following command.

netsh interface tcp set global autotuninglevel=disabled

and to re-enable it

netsh interface tcp set global autotuninglevel=normal

In some cases you may need to use this command in combination with the above

netsh interface tcp set global rss=disabled

If turning off the auto-tuning works then something on your network doesn't
support this feature which is too bad because it can really speed up things
over time.

 

[Shannon]

Thanks Kerry -- that worked like a charm. At this point, I don't care
about being faster in the future -- I am just glad to be functional
today.

Whoo-Hoo!

Thanks again!!

 

[Kerry Brown]

Glad to hear it worked.