remote desktop solution

Z

ZZTop

I'm looking for a way to remotely connect to and manage a user's PC.
This user has a private DSL account, is not on a VPN, may or may not get
a public IP address on the workstation.

Something like the traditional PCanywhere expect somehow the user needs
to make the host connect to the remote client.

Hopes this makes sense.
 
K

Karl Strausser

www.blive.com


I'm looking for a way to remotely connect to and manage a user's PC.
This user has a private DSL account, is not on a VPN, may or may not
get
a public IP address on the workstation.

Something like the traditional PCanywhere expect somehow the user
needs
to make the host connect to the remote client.

Hopes this makes sense.
 
P

Pegasus \(MVP\)

ZZTop said:
I'm looking for a way to remotely connect to and manage a user's PC.
This user has a private DSL account, is not on a VPN, may or may not get
a public IP address on the workstation.

Something like the traditional PCanywhere expect somehow the user needs
to make the host connect to the remote client.

Hopes this makes sense.

- What operating system does the user's PC run?
- Does the user need to see what you're doing while you manage his PC?
 
Z

ZZippy

Pegasus said:
- What operating system does the user's PC run?
- Does the user need to see what you're doing while you manage his PC?
user is running win 2000 pro.

user does not need to see what i am doing.

i need complete control of the system as if i am there.
 
P

Pegasus \(MVP\)

ZZippy said:
user is running win 2000 pro.

user does not need to see what i am doing.

i need complete control of the system as if i am there.

Since the user does not have a fixed external IP address, you need to
do this:
- Register a free domain name for him on a site such as
www.no-ip.com or www.dyndns.com.
- Download & install a driver from the same sites that
check the user's external address once every few minutes
and update the registered domain name when necessary.
- Create a tunnel through your router and/or your firewall
in order to forward packets for port 5900 to the correct
internal IP address.
- Install WinVNC on the user's PC as a service.

You can also use pcAnywhere. It gives you a couple of
extra functions over WinVNC (file transfer & printing) but
it is not free and it is fairly slow.

Post again if you need more details.
 

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