Remote Desktop problem

[G.A.]

I have Vista Home Premium and I just tried using the remote desktop and i
keep getting the same message "This computer can't connect to the remote
computer. Try connecting again; if the problem continues contact owner of
remote computer or your network administrator"

I have a VPN connection via Citrix. There's another person at my work place
that has Vista Basic and he doesn't seem to have a problem connecting. Can
someone plase shed some light on this situation

 

[Robert L. \(MS-MVP\)]

Can you ping the remote computer?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[G.A.]

I am not sure what youn mean by ping.
--
Thank you an best regards
GA

Can you ping the remote computer?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[BuddyPeiser]

I have the same problem, and I get no response when I try to ping the remote
computer. What should I do now?

Regards,
Buddy Peiser

Can you ping the remote computer?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com