Remote Desktop Failure

[Tom Poturica]

I have 2 different IBM Thinkpad T30's that will not allow
a Remote desktop connection. They both error the same
way. The screen begins to paint and the toolbar shows at
the top. But, when the logon screen shoudl appear there
is a error message instead.

User Interface failure: Winlogon.exe Application Error
The instruction at "0x1003a780" referenced memory. The
memory could not be read.

The exact error is happening on 2 machines and may be on
more than that. Any idea how to fix this without having
to scratch install the OS?

Thanks in advance

 

[Delwin Lee [MSFT]]

Try using System File Checked (SFC) to scan for corrupted files:

- open a Command Prompt window (go to Start\Run and enter "cmd")
- enter "sfc /?" for help

 

[Tom]

Nice command, but no luck in fixing the Remote desktop
problem... still the same, it connects to the remote
machine, paints the background like it should, puts up
the toolbar a the top but when it shoudl be displaying
the winlogon.exe it fails...

Any other suggestions?