1. When you ping the machine by name, does that name
resolve to the correct IP address?
No it resolves to an ip address that resolves to domain barefruit.com which
is a service that helps with dns and http errors. weird huh.
Ping ip - successfull
tracert to machine name is unsuccessfull and does not resolve correct ip.
tracert to ip is successfull and does resolve correct machine name.
2. What is the exact command you use to launch Remote Desktop?
%SystemRoot%\system32\mstsc.exe
3. What is the exact error message you get when it fails?
The client could not connect to the remote computer.
Remote connections might not be enabled or the computer might be to busy to
accept new connections. It is also possible that network problems are
preventing your connection. Please try connecting again later. If the problem
continues to occur, contact your administrator.
What happens when you type these commands:
telnet aaa.bbb.ccc.ddd 3389 (use the correct IP address)
Success
telnet ComputerName 3389 (use the correct computer name)
Could not open connection to the host, on port 3389: Connect failed
net use x: \\aaa.bbb.ccc.ddd\SomeShareName
Command completed successfully
net use y: \\ComputerName\SomeShareName
Command completed successfully