Remote control

[Guest]

Hi. Could anyone please clarify why I can take remote control of a client ONLY when l am in a remote session to the terminal server logged as an administrator and not when I am physically logged on my terminal server? Thanks a lot.

 

[ack]

Because that's the way it works.

 

[Guest]

Non technical answer.
Can anyone please help by telling me where I can find an article on that with more details? Thanks.

 

[ack]

The technical reason is, Microsoft did not include that
functionality in the software. It's not a technical issue-
you can do it with Citrix. In Microsoft speak- "That
behavior is by design." My guess is, they are going to
include that feature in the next version of Windows, and
use it as a reason to upgrade.

 

[Vera Noest [MVP]]

These articles should help:

232792 - HOW TO: Use the Terminal Services Remote Control Feature
http://support.microsoft.com/?kbid=232792

320191 - HOW TO: Use the SHADOW Command to Remotely Monitor an
Active Session of Another User in Windows 2000 Terminal Services
http://support.microsoft.com/?kbid=320191

 

[Guest]

Thanks a lot!