T
Tom
When attempting a 'Remote Assistance' session over the internet, I receive
the following message; "Remote assistance connection could not be
established because remote host name could not be resolved"
RA works fine on my two home networked computers but refuses, with the above
message, on three different remotes. Request have been established via both
email and Messenger methods several times all resulting in the same
response.
The above message, quoted verbatim, is not found in the knowledge base,
which I find a little disconcerting considering this is a tool for
assistance/help, not something designed to require a CE at each end.
Help please.
TIA
Tom
the following message; "Remote assistance connection could not be
established because remote host name could not be resolved"
RA works fine on my two home networked computers but refuses, with the above
message, on three different remotes. Request have been established via both
email and Messenger methods several times all resulting in the same
response.
The above message, quoted verbatim, is not found in the knowledge base,
which I find a little disconcerting considering this is a tool for
assistance/help, not something designed to require a CE at each end.
Help please.
TIA
Tom