Remote assistance not working

[nothinbutcars]

The problem I am having is that I can send out an invitation but when they click on it it seems that it doesn't connect with the person trying to assist me. I have almost tried everything. I would really like some help to get this working I had used it once befor but that was a long time ago.

I know it must be something simple that I am missing, I hope....

Thanks

 

[Techy]

if it's xp, right click my computer, left click properties, remote, make sure allow remote assistance is ticked, and on the remote pc do the same but go to advanced and tick allow this computer to be contolled remotely, if this is already set right, then try disabling any f/walls that maybe running on the host and clients m/c. what s/w are you using to control the remote pc?

J

 

[nothinbutcars]

I do not have any firewalls working at the momment. I am using winXP. I do have allow assistance ticked and the other one too. Some try to get me connect to their pc and all I get is attemping to connect but thats all that happens.

 

[Techy]

pro or home?

have you tried using msn messenger?

J

 

[nothinbutcars]

I have xp pro and yes I have tried msn messenger.

 

[Techy]

does it give you an err msg?

it's possible the service isn't running or you don't have the permissions set correctly.

J

 

[nothinbutcars]

This is what I get for an error: Remote Assistance connection could not be established. Please try again.

 

[Techy]

before when i mentioned f/walls, have you checked the XP f/wall?

 

[nothinbutcars]

Yes I have and it is disabled

 

[nothinbutcars]

If you would like to talk to me alot faster my yahoo messenger name is nothinbutcarss

 

[Techy]

i will update this thread if a solution s found.

regards

J

 

[NRGVR6]

Did you find a solution because I have the same problem.

 

[nothinbutcars]

No I still do not have it working yet.. I have given up for now because I cannot find anyone to help me and fix it.