remote access

[el__marcin]

hallo
i was wondering whether you can help me with my problem. i bougth my
mother
a notebook computer. she however is not fluent using multiple software
installed.
I am looking for a software (remote access) or something similiar that
will
allow me to show her how things are done so that she sees the mouse and
all the action
i perform on her computer remotelly. i would also like to see her
desktop the way she
has it organized - not the standard windows view i have seen on
screenshots of remote
enabling access programs. Would you know what software I would need to
install on my
notebook? Thanks a lot
marcin

 

[Pegasus \(MVP\)]

hallo
i was wondering whether you can help me with my problem. i bougth my
mother
a notebook computer. she however is not fluent using multiple software
installed.
I am looking for a software (remote access) or something similiar that
will
allow me to show her how things are done so that she sees the mouse and
all the action
i perform on her computer remotelly. i would also like to see her
desktop the way she
has it organized - not the standard windows view i have seen on
screenshots of remote
enabling access programs. Would you know what software I would need to
install on my
notebook? Thanks a lot
marcin

My mother lives on a different continent. She is now 87 years
old and her introduction to PCs was somewhat traumatic. The
trauma stopped when I made a shortcut on her desktop that
connects her PC to mine via the Internet. When she clicks this
shortcut then I can see her screen, and we can both operate her
mouse and keyboard. Privacy or security is not an issue because
she needs to initiate the connection. So, in answer to your
question, it can be done!

One solution is to use WinVNC in "reverse takeover" mode.
WinVNC is a free tool for home use. I can even send you the
installation package that I made for my mother - it turns
installation into child's play.

Things are a little more involved on your side because you need
to place your PC into "listening mode". You also need to arrange
it so that your mother's PC knows your current IP address, even
though it might change from one day to the next.

Post again if you're interested.

 

[Penthor]

My mother lives on a different continent. She is now 87 years
old and her introduction to PCs was somewhat traumatic. The
trauma stopped when I made a shortcut on her desktop that
connects her PC to mine via the Internet. When she clicks this
shortcut then I can see her screen, and we can both operate her
mouse and keyboard. Privacy or security is not an issue because
she needs to initiate the connection. So, in answer to your
question, it can be done!

One solution is to use WinVNC in "reverse takeover" mode.
WinVNC is a free tool for home use. I can even send you the
installation package that I made for my mother - it turns
installation into child's play.

Things are a little more involved on your side because you need
to place your PC into "listening mode". You also need to arrange
it so that your mother's PC knows your current IP address, even
though it might change from one day to the next.

Post again if you're interested.

Oh man, you can't leave us hanging like that! If Marcin isn't
interested I am. That sounds like just the tool for my mom also.

Penthor

 

[Pegasus \(MVP\)]

Oh man, you can't leave us hanging like that! If Marcin isn't
interested I am. That sounds like just the tool for my mom also.

Penthor

I'm not leaving anyone hanging but past experience says than
many posters lose interest when they realise that there is a
fair amount of work involved in getting the scheme off the
ground. It's simple at the far end (i.e. for the mother's PC) but
demanding at your end. On the other hand the benefits are
tremendous! Here is what's involved:
1. Install a free module that reports your current external IP address
to your chosen domain name server. Some DSL routers have
this module installed by default.
2. Register a free domain name with your chosen domain name
server, e.g. penthor.homedns.org.
3. Create a tunnel through your DSL router and/or firewall that
directs port 5500 packets to your PC's internal IP address.
4. Install WinVNC on your PC and put it into "listening mode".
5. Install the WinVNC package I mentioned in my intial post
on the remote PC. This is the easy bit!
6. Document the process so that you can easily redo it in case
you replace your PC or router.

Also: While the above approach works for any type of Internet
connection, it is painfully slow if the PC at the far end uses a
dial-up connection. If your own PC uses a dial-up connection
then the method is not really viable because of domain name
resolution issues.

Still interested? If yes then get a copy of WinVNC and play
with it on your own PCs until you can connect them in reverse
takeover mode. This would cover Steps 4 and 5. Post again
if you need more details!

 

[Penthor-Mul]

I'm not leaving anyone hanging but past experience says than
many posters lose interest when they realise that there is a
fair amount of work involved in getting the scheme off the
ground. It's simple at the far end (i.e. for the mother's PC) but
demanding at your end. On the other hand the benefits are
tremendous! Here is what's involved:
1. Install a free module that reports your current external IP address
to your chosen domain name server. Some DSL routers have
this module installed by default.
2. Register a free domain name with your chosen domain name
server, e.g. penthor.homedns.org.
3. Create a tunnel through your DSL router and/or firewall that
directs port 5500 packets to your PC's internal IP address.
4. Install WinVNC on your PC and put it into "listening mode".
5. Install the WinVNC package I mentioned in my intial post
on the remote PC. This is the easy bit!
6. Document the process so that you can easily redo it in case
you replace your PC or router.

Also: While the above approach works for any type of Internet
connection, it is painfully slow if the PC at the far end uses a
dial-up connection. If your own PC uses a dial-up connection
then the method is not really viable because of domain name
resolution issues.

Still interested? If yes then get a copy of WinVNC and play
with it on your own PCs until you can connect them in reverse
takeover mode. This would cover Steps 4 and 5. Post again
if you need more details!

Thanks for the info Pegasus. You're right, not for the squeamish, but
it looks interesting and useful. My mom's machine is indeed on dial-up.
Maybe she needs a connection upgrade

Penthor

 

[Pegasus \(MVP\)]

Thanks for the info Pegasus. You're right, not for the squeamish, but
it looks interesting and useful. My mom's machine is indeed on dial-up.
Maybe she needs a connection upgrade

Penthor

Where I live the cheapest ADSL plans are much cheaper than
the cheapest dial-up plans, because of the call charges. Furthermore,
using a dial-up connection for an elderly person with limited
computer background violates the KISS principle.

 

[Guest]

Just like the responses below, you can use either RealVNC or PCAnywhere to
help out your mother.

http://www.realvnc.com/
http://www.symantec.com/home_homeoffice/products/remote_pc_fax/pca115/


GLuck!