Remote Access Server Problems

[Dan Hennigan]

Recently I ran software on my Windows 2000 Server called Ad-Aware to
remove unwanted popup advertisements. After I finished running this I
lost my PCAnywhere connection. I went to the maching and discovered I
lost my Remote Access server as well as my configuration Wizard. Did
i accidentally delete a file I need to run my Remote Access Server?
IF so how do I get it back? I appreciate any help I can get to solve
this problem. Thanks in advance. Dan

 

[Marc Reynolds [MSFT]]

Hi Dan,

I believe Ad Aware has an option to backup everything it removes. You
should check that out first. If not, then you may consider reinstalling
PCAnywhere next and if that doesn't help try an in place upgrade.

Thanks,
Marc Reynolds
Microsoft Technical Support

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