Remote Access Server Problems

[Dan Hennigan]

Recently I ran a software on my server (Ad-Aware) to remove popup
advertisements. After I had finished I lost my PCAnywhere connection.
When I went to the machine I discovered I lost my Remote Server
Connection. I could not reconfigure because I lost my Wizard as well.
Did I inadvertently delete a file when I ran Ad-Aware? If so how do I
get the file I need? Thanks for any help I can get in advance. Dan

 

[Marc Reynolds [MSFT]]

Hi Dan,

I believe Ad Aware has an option to backup everything it removes. You
should check that out first. If not, then you may consider reinstalling
PCAnywhere next and if that doesn't help try an in place upgrade.

Thanks,
Marc Reynolds
Microsoft Technical Support

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