Registry Repair

G

Guest

I'm running Windows XP Home Edition and I think I am having a problem with my
registry. I purchased and installed NSW 2006, but I kept getting an error
when I selected the autoprotect option. Anyway, in their attempt to resolve
the issue four different support reps from Symantec had me alter the
registry. After the last changes were in place, I attempted to reinstall
NSW. It wouldn't let me finish the installation. Now I can't install any
new programs and programs like Windows Media Player have quit working
properly. It attempts to load codecs to play certain files, but it says it
fails. I tried to manually install codecs, but as I stated before, I cannot
install anything. I can't reinstall Media Player either, due to the same
fact. I have tried installing several programs, both from disc and
downloads, and nothing will install. Several of them quit while trying to
register dll and other files.

All this happened immediately after the changes to the registry. My main
problem is that they also had me run the W32.Klez removal tool. This program
recommends shutting off the restore option before running, which I did. When
you shut off the restore it also removes any saved restore points, so I don't
have any restore points to go back to. I've contacted Symantec, but they
said either I followed the instructions wrong or the rep made the wrong
changes. Either way, I have no idea what the registry should look like at
this point.

Is there any way to fix this? Thanks so much for any help you could provide.
 
G

Guest

I can suggest you only one way out i.e. Try running Window in Safe Mode and
then re-install your NSW stuff. See if this solve your problem.
 
G

Guest

Installing in safe mode doesn't help and I can't edit the changes manually
because they had me make more changes than I can remember. I tried the
ccleaner and it came up with 700+ errors, but fixing them didn't help. Even
after repairing, it comes up with 447 errors of unused file extensions,
whatever that means.

To elaborate on my initial problem, the reps had me make numerous changes to
the allow/deny in the registry. I'm assuming one or several of those changes
caused my problem.

Any ideas?

Thota Umesh said:
try ccleaner [www.ccleaner.com] its a free system / registry cleaner to scan
rogue registry entries and remove them.

T.Umesh
www.windowsworkshop.com

crimedogg said:
I'm running Windows XP Home Edition and I think I am having a problem with
my
registry. I purchased and installed NSW 2006, but I kept getting an error
when I selected the autoprotect option. Anyway, in their attempt to
resolve
the issue four different support reps from Symantec had me alter the
registry. After the last changes were in place, I attempted to reinstall
NSW. It wouldn't let me finish the installation. Now I can't install any
new programs and programs like Windows Media Player have quit working
properly. It attempts to load codecs to play certain files, but it says
it
fails. I tried to manually install codecs, but as I stated before, I
cannot
install anything. I can't reinstall Media Player either, due to the same
fact. I have tried installing several programs, both from disc and
downloads, and nothing will install. Several of them quit while trying to
register dll and other files.

All this happened immediately after the changes to the registry. My main
problem is that they also had me run the W32.Klez removal tool. This
program
recommends shutting off the restore option before running, which I did.
When
you shut off the restore it also removes any saved restore points, so I
don't
have any restore points to go back to. I've contacted Symantec, but they
said either I followed the instructions wrong or the rep made the wrong
changes. Either way, I have no idea what the registry should look like at
this point.

Is there any way to fix this? Thanks so much for any help you could
provide.
 
D

David Candy

You have screwed your system up. You ran a registry cleaner which is a big nono. You listened to an idiot rep that tried things at random rather than diagnosing. It's probably beyond repair in any reasobable effort. You also installed Norton that tries to be complicated for no good reason.

Reinstall windows, download an free AV program from www.grisoft.com (it's a bit hard to find the free one on their home page because they'd rather you give them money so here's a direct link http://www.grisoft.com/doc/289/lng/us/tpl/tpl01).

Throw norton out. I snapped their last disk in 1/2. And they gave me free copies.
--
--------------------------------------------------------------------------------------------------
How to lose a war in Iraq
http://webdiary.com.au/cms/?q=node/1335#comment-48641
=================================================
crimedogg said:
Installing in safe mode doesn't help and I can't edit the changes manually
because they had me make more changes than I can remember. I tried the
ccleaner and it came up with 700+ errors, but fixing them didn't help. Even
after repairing, it comes up with 447 errors of unused file extensions,
whatever that means.

To elaborate on my initial problem, the reps had me make numerous changes to
the allow/deny in the registry. I'm assuming one or several of those changes
caused my problem.

Any ideas?

Thota Umesh said:
try ccleaner [www.ccleaner.com] its a free system / registry cleaner to scan
rogue registry entries and remove them.

T.Umesh
www.windowsworkshop.com

crimedogg said:
I'm running Windows XP Home Edition and I think I am having a problem with
my
registry. I purchased and installed NSW 2006, but I kept getting an error
when I selected the autoprotect option. Anyway, in their attempt to
resolve
the issue four different support reps from Symantec had me alter the
registry. After the last changes were in place, I attempted to reinstall
NSW. It wouldn't let me finish the installation. Now I can't install any
new programs and programs like Windows Media Player have quit working
properly. It attempts to load codecs to play certain files, but it says
it
fails. I tried to manually install codecs, but as I stated before, I
cannot
install anything. I can't reinstall Media Player either, due to the same
fact. I have tried installing several programs, both from disc and
downloads, and nothing will install. Several of them quit while trying to
register dll and other files.

All this happened immediately after the changes to the registry. My main
problem is that they also had me run the W32.Klez removal tool. This
program
recommends shutting off the restore option before running, which I did.
When
you shut off the restore it also removes any saved restore points, so I
don't
have any restore points to go back to. I've contacted Symantec, but they
said either I followed the instructions wrong or the rep made the wrong
changes. Either way, I have no idea what the registry should look like at
this point.

Is there any way to fix this? Thanks so much for any help you could
provide.
 
C

computer geek

hello,
thanks umash you saved my system! great application is ccleaner 18
million downloads wow! thanks for saving my computer and me,
my system is faster than before! problems solved before posting lol.

keep up the good work!
geekid

Thota said:
try ccleaner [www.ccleaner.com] its a free system / registry cleaner to scan
rogue registry entries and remove them.

T.Umesh
www.windowsworkshop.com

crimedogg said:
I'm running Windows XP Home Edition and I think I am having a problem with
my
registry. I purchased and installed NSW 2006, but I kept getting an error
when I selected the autoprotect option. Anyway, in their attempt to
resolve
the issue four different support reps from Symantec had me alter the
registry. After the last changes were in place, I attempted to reinstall
NSW. It wouldn't let me finish the installation. Now I can't install any
new programs and programs like Windows Media Player have quit working
properly. It attempts to load codecs to play certain files, but it says
it
fails. I tried to manually install codecs, but as I stated before, I
cannot
install anything. I can't reinstall Media Player either, due to the same
fact. I have tried installing several programs, both from disc and
downloads, and nothing will install. Several of them quit while trying to
register dll and other files.

All this happened immediately after the changes to the registry. My main
problem is that they also had me run the W32.Klez removal tool. This
program
recommends shutting off the restore option before running, which I did.
When
you shut off the restore it also removes any saved restore points, so I
don't
have any restore points to go back to. I've contacted Symantec, but they
said either I followed the instructions wrong or the rep made the wrong
changes. Either way, I have no idea what the registry should look like at
this point.

Is there any way to fix this? Thanks so much for any help you could
provide.
 
C

computer geek

yo idiot david candy, my system saved by that reply use some basic
language sense when posting in forums you are useless and so are your
posts!
geekid.

David said:
You have screwed your system up. You ran a registry cleaner which is a big nono. You listened to an idiot rep that tried things at random rather than diagnosing. It's probably beyond repair in any reasobable effort. You also installed Norton that tries to be complicated for no good reason.

Reinstall windows, download an free AV program from www.grisoft.com (it's a bit hard to find the free one on their home page because they'd rather you give them money so here's a direct link http://www.grisoft.com/doc/289/lng/us/tpl/tpl01).

Throw norton out. I snapped their last disk in 1/2. And they gave me free copies.
--
--------------------------------------------------------------------------------------------------
How to lose a war in Iraq
http://webdiary.com.au/cms/?q=node/1335#comment-48641
=================================================
crimedogg said:
Installing in safe mode doesn't help and I can't edit the changes manually
because they had me make more changes than I can remember. I tried the
ccleaner and it came up with 700+ errors, but fixing them didn't help. Even
after repairing, it comes up with 447 errors of unused file extensions,
whatever that means.

To elaborate on my initial problem, the reps had me make numerous changes to
the allow/deny in the registry. I'm assuming one or several of those changes
caused my problem.

Any ideas?

Thota Umesh said:
try ccleaner [www.ccleaner.com] its a free system / registry cleaner to scan
rogue registry entries and remove them.

T.Umesh
www.windowsworkshop.com

I'm running Windows XP Home Edition and I think I am having a problem with
my
registry. I purchased and installed NSW 2006, but I kept getting an error
when I selected the autoprotect option. Anyway, in their attempt to
resolve
the issue four different support reps from Symantec had me alter the
registry. After the last changes were in place, I attempted to reinstall
NSW. It wouldn't let me finish the installation. Now I can't install any
new programs and programs like Windows Media Player have quit working
properly. It attempts to load codecs to play certain files, but it says
it
fails. I tried to manually install codecs, but as I stated before, I
cannot
install anything. I can't reinstall Media Player either, due to the same
fact. I have tried installing several programs, both from disc and
downloads, and nothing will install. Several of them quit while trying to
register dll and other files.

All this happened immediately after the changes to the registry. My main
problem is that they also had me run the W32.Klez removal tool. This
program
recommends shutting off the restore option before running, which I did.
When
you shut off the restore it also removes any saved restore points, so I
don't
have any restore points to go back to. I've contacted Symantec, but they
said either I followed the instructions wrong or the rep made the wrong
changes. Either way, I have no idea what the registry should look like at
this point.

Is there any way to fix this? Thanks so much for any help you could
provide.
 

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