Recovering Safe mode

[Guhanath]

Hi,

Recently My PC was infected by virus/spyware.I have Bitdefender Total
Security 2008 which deleted the virus
but after that i could not boot into safe mode(normal mode is still working
good and safe mode was working before
bitdefender deleted it) I am not sure what happened.

Whenever i try to get into safe mode, it loads all the drivers and shows the
black screen with "safemode" letters
on each corner of the screen but doesnt beyond that.(no errors/warnings)

My question is how can i debug what is happening after drivers loaded?how
can i recover the safe mode? I also have the ISO of UBCD4Win to repair.

My PC config is
WinXP Professional with SP3(RC)
Bitdefender Total security 2008
AVG Free Antivirus 8.0

 

[Ron Badour]

Have you tried doing a system restore to a date before the problem started?

 

[Ron Badour]

I Googled part of the error message: "Because of a protocol error detected
at the client (code 0x1104)" and got over 400 hits--you might want to start
there.

Regards

Ron Badour
MS MVP 1997 - 2008

 

[Guhanath]

Hi,
No to delete the spywares i have turned off the System restore which deleted
old restore points.Now I have enabled them but the restore point is not
available