Recovering files from SimpleTech external hard drive to new laptop

[welrub2]

Hi-

I switched jobs and before I returned my laptop I copied important
files on to the simpletech hard drive using their storagesync
software. I want to recover these files on my new laptop however I
can only see them in "StorageSync Backup Archive" format. How do I
recover these dos in their native Word format??

Please help, I am desperate to retrieve these files!

Thanks in advance!

 

[R. McCarty]

You'll likely need a copy of StorageSync to be able to recover the
data. Many backup/imaging programs use a Proprietary format or
encapsulation method that requires the original program to be able
to access/restore files from the image set.

 

[Shenan Stanley]

I switched jobs and before I returned my laptop I copied important
files on to the simpletech hard drive using their storagesync
software. I want to recover these files on my new laptop however I
can only see them in "StorageSync Backup Archive" format. How do I
recover these dos in their native Word format??

Please help, I am desperate to retrieve these files!

Thanks in advance!

Refer to the user manual(s) for said applications?
(In the future, perhaps you should just 'copy them' instead of using
something more complicated?)

 

[welrub2]

You'll likely need a copy of StorageSync to be able to recover the
data. Many backup/imaging programs use a Proprietary format or
encapsulation method that requires the original program to be able
to access/restore files from the image set.









- Show quoted text -

I have the software and have tried recovery but it isn't showing
anything for me to recover. However I can see all of the files when I
open and view the drive through My Computer.

The manual is 1 page and does not address this issue. Is there anyone
who has experience with this software/hardware that has had a similar
situation and knows how to recover the docs?

 

[R. McCarty]

Then you should be able to do a straightforward copy. The issue may be
the ACLs ( Permissions on the folder/files ) on the removable drive. You
may need to take ownership of the Removable drive's contents.
http://support.microsoft.com/kb/308421
*This only applies if the removable drive is formatted NTFS