Received forwarded message format

B

BBran

Hello,

I am using Outlook 2007 (part of Office 2007 SP2). I sometimes receive
messages from others where I cannot see the left most upper portion of the
message. I assume this is some kind of formatting issue. Is there anything
I can do to resolve this issue short of going into the message and editing
it, tabbing the hidden portions to the right?
 
B

Brian Tillman [MVP - Outlook]

I am using Outlook 2007 (part of Office 2007 SP2). I sometimes receive
messages from others where I cannot see the left most upper portion of the
message. I assume this is some kind of formatting issue. Is there anything
I can do to resolve this issue short of going into the message and editing
it, tabbing the hidden portions to the right?

The first thing to check is to dsee if you're scanning messages with your
antivirus program. That's a huge source of formatting issues for mail.
Completely uninstall your AV program and reinstall it without the mail
scanning feature. You'll be just as safe. Then attempt to duplicate the
problem. Messages already received will remain "broken", but if the AV
program was the cause, new messages should be OK. If that doesn't pan out,
write back.
 
B

BBran

I would love to be able to do that but the Network Administrators for the AV
program has it password protected so I can't change settings (even though I
am not on a network but am on a stand alone computer), and they have no
common sense (government beauracrats). Do you know of an unencryption
program or some other way to obtain the password so I can do what you
suggest?
 
B

BBran

They don't care about the problem. They say it is because I am using 2007
and everyone else is using 2003. In beauracracies it is easier to get
forgiveness than permission. Besides, what they don't know can't hurt them.


Diane Poremsky said:
Speak to your mail administrator and explain the problem. Disabling it
without permission, especially if you need to hack it, is not the smartest
move in the world, especially if you want to keep your job.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

BBran said:
I would love to be able to do that but the Network Administrators for the
AV program has it password protected so I can't change settings (even
though I am not on a network but am on a stand alone computer), and they
have no common sense (government beauracrats). Do you know of an
unencryption program or some other way to obtain the password so I can do
what you suggest?
 
D

Diane Poremsky [MVP]

I'm not aware of any hack to disable the AV software and I'm not 100% sure
is it the AV software doing it. Editing the email template is less effort,
assuming it doesn't mess more things up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

BBran said:
They don't care about the problem. They say it is because I am using 2007
and everyone else is using 2003. In beauracracies it is easier to get
forgiveness than permission. Besides, what they don't know can't hurt
them.


Diane Poremsky said:
Speak to your mail administrator and explain the problem. Disabling it
without permission, especially if you need to hack it, is not the
smartest move in the world, especially if you want to keep your job.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

BBran said:
I would love to be able to do that but the Network Administrators for
the AV program has it password protected so I can't change settings
(even though I am not on a network but am on a stand alone computer),
and they have no common sense (government beauracrats). Do you know of
an unencryption program or some other way to obtain the password so I
can do what you suggest?



I am using Outlook 2007 (part of Office 2007 SP2). I sometimes receive
messages from others where I cannot see the left most upper portion of
the
message. I assume this is some kind of formatting issue. Is there
anything
I can do to resolve this issue short of going into the message and
editing
it, tabbing the hidden portions to the right?

The first thing to check is to dsee if you're scanning messages with
your antivirus program. That's a huge source of formatting issues for
mail. Completely uninstall your AV program and reinstall it without the
mail scanning feature. You'll be just as safe. Then attempt to
duplicate the problem. Messages already received will remain "broken",
but if the AV program was the cause, new messages should be OK. If
that doesn't pan out, write back.
 
B

BBran

I guess I do not understand how editing the template would help this
situation of dealing with forwarded messages I receive. Would you explain
please?


Diane Poremsky said:
I'm not aware of any hack to disable the AV software and I'm not 100% sure
is it the AV software doing it. Editing the email template is less
effort, assuming it doesn't mess more things up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

BBran said:
They don't care about the problem. They say it is because I am using
2007 and everyone else is using 2003. In beauracracies it is easier to
get forgiveness than permission. Besides, what they don't know can't
hurt them.


Diane Poremsky said:
Speak to your mail administrator and explain the problem. Disabling it
without permission, especially if you need to hack it, is not the
smartest move in the world, especially if you want to keep your job.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I would love to be able to do that but the Network Administrators for
the AV program has it password protected so I can't change settings
(even though I am not on a network but am on a stand alone computer),
and they have no common sense (government beauracrats). Do you know of
an unencryption program or some other way to obtain the password so I
can do what you suggest?


message
I am using Outlook 2007 (part of Office 2007 SP2). I sometimes
receive
messages from others where I cannot see the left most upper portion
of the
message. I assume this is some kind of formatting issue. Is there
anything
I can do to resolve this issue short of going into the message and
editing
it, tabbing the hidden portions to the right?

The first thing to check is to dsee if you're scanning messages with
your antivirus program. That's a huge source of formatting issues for
mail. Completely uninstall your AV program and reinstall it without
the mail scanning feature. You'll be just as safe. Then attempt to
duplicate the problem. Messages already received will remain
"broken", but if the AV program was the cause, new messages should be
OK. If that doesn't pan out, write back.
 
D

Diane Poremsky [MVP]

I don't know if it would help, but it would be easier than editing every
single message.

BTW - are they formatted correctly if you hit forward?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

BBran said:
I guess I do not understand how editing the template would help this
situation of dealing with forwarded messages I receive. Would you explain
please?


Diane Poremsky said:
I'm not aware of any hack to disable the AV software and I'm not 100%
sure is it the AV software doing it. Editing the email template is less
effort, assuming it doesn't mess more things up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

BBran said:
They don't care about the problem. They say it is because I am using
2007 and everyone else is using 2003. In beauracracies it is easier to
get forgiveness than permission. Besides, what they don't know can't
hurt them.


Speak to your mail administrator and explain the problem. Disabling it
without permission, especially if you need to hack it, is not the
smartest move in the world, especially if you want to keep your job.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I would love to be able to do that but the Network Administrators for
the AV program has it password protected so I can't change settings
(even though I am not on a network but am on a stand alone computer),
and they have no common sense (government beauracrats). Do you know
of an unencryption program or some other way to obtain the password so
I can do what you suggest?


message
I am using Outlook 2007 (part of Office 2007 SP2). I sometimes
receive
messages from others where I cannot see the left most upper portion
of the
message. I assume this is some kind of formatting issue. Is there
anything
I can do to resolve this issue short of going into the message and
editing
it, tabbing the hidden portions to the right?

The first thing to check is to dsee if you're scanning messages with
your antivirus program. That's a huge source of formatting issues
for mail. Completely uninstall your AV program and reinstall it
without the mail scanning feature. You'll be just as safe. Then
attempt to duplicate the problem. Messages already received will
remain "broken", but if the AV program was the cause, new messages
should be OK. If that doesn't pan out, write back.
 

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