Received .doc file. Opens in unreadable font. How to read.

[Guest]

Received a file attachment in Outlook with a .doc extension and the Word logo
before the document name. When I try to open the file it opens Microsoft
Word, then shows a small window with the documents contents seen in a font
that is mostly symbols and a message on top that says "Select the encoding
that makes your document readable". But none of the offered choices of
encoding make the document readable.

How can I read this document?

 

[Suzanne S. Barnhill]

A .doc extension doesn't necessarily mean that it's a Word document.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Graham Mayor]

While Suzanne is correct - don't try opening Word documents directly from
e-mail messages. Save to the hard drive first. Word documents sometimes
corrupt in transit. Check with the sender that it is indeed a Word document,
and if it is ask the sender to zip the file and resend it.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

I did save on the hard drive first. Also I know this is a Word file which was
created in Word 2000.What is the purpose of a zip file? The document is not
large.

 

[Graham Mayor]

The ZIP file is to compress the file and minimize the possibility of
corruption in transit.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

I now find that the document was created some years ago and saved on the hard
drive. The person who created it can himself not open it. He mailed it to me
hoping it would open for me. Any ideas as to what to do?

 

[Graham Mayor]

Send it to the link on my web site and I'll see if it can be opened.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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