receive but can't send emails

B

brewbob

I have checked everything that I know this was working just a day ago using
bellsouth.net on a wireless connection in a rv park we arrived a two days ago
this is the error message
The connection to the server has failed. Subject 'test', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
please help
 
G

Gary VanderMolen \(MVP\)

You are running into a port 25 block. What you experienced is normal.
As a general rule, the owner of the SMTP server you are using must be
the same as the entity providing your Internet connection at that moment.
For more on this anti-spamming issue see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently,
substitute the SMTP server belonging to that connection. This is a bit
tricky, but if you want to go that route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, set it up in Windows Mail, and use that for
your sending chores. Gmail uses port 465 for SMTP, which is not blocked
like port 25 is.

Gary VanderMolen, Microsoft MVP (Mail)


"brewbob" wrote in message
I have checked everything that I know this was working just a day ago using
bellsouth.net on a wireless connection in a rv park we arrived a two days ago
this is the error message
The connection to the server has failed. Subject 'test', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
please help
 
B

brewbob

att says to use port 587 if port 25 doesn't work, tried that and same result
got this error: The connection to the server has failed. Subject 'TEST',
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

??? still unable to send out emails even used the broadband card we have
instead of the rv parks wireless hookup and no luck??
 
G

Gary VanderMolen \(MVP\)

AT&T is migrating all the Bellsouth users to the newer AT&T/Yahoo mail
platform. I don't know how far along they are with that, but your account
may have been migrated. Try the newer server names and settings given here:
http://www.att.com/esupport/article.jsp?sid=KB401738

Gary VanderMolen, Microsoft MVP (Mail)


"brewbob" wrote in message
att says to use port 587 if port 25 doesn't work, tried that and same result
got this error: The connection to the server has failed. Subject 'TEST',
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
Port: 587, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

??? still unable to send out emails even used the broadband card we have
instead of the rv parks wireless hookup and no luck??
 
S

Sandra

I am getting the same thing and Time Warner says it is Belldouth's problem
and Bellsouth says it's Time Warner's problem.....I don't care who's problem
it is I just want it fixed. Oh BTY Bellsouth sent me to a higher more
advanced tech dept and they wanted to charge me to get an answer......
PS outgoing should be 465 (SMTP) and incoming is 995 (POP3) under the
Advanced tab
 
G

Gary VanderMolen \(MVP\)

Sandra, if you want some custom help, provide your details.
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

Gary VanderMolen, Microsoft MVP (Mail)


"Sandra" wrote in message
I am getting the same thing and Time Warner says it is Belldouth's problem
and Bellsouth says it's Time Warner's problem.....I don't care who's problem
it is I just want it fixed. Oh BTY Bellsouth sent me to a higher more
advanced tech dept and they wanted to charge me to get an answer......
PS outgoing should be 465 (SMTP) and incoming is 995 (POP3) under the
Advanced tab
 

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