Recall Emails

[Guest]

I am hoping someone can explain exactly how the recall function works and I
dont just mean how to do a recall.

I have always understood the recall email needs to be opened for it to
recall the message but now I am not so sure. If I am logged into outlook and
someone tries to recall a message I have not looked at will the recall
instantly happen or will it need me to open the recall email?

I have occassionally needed to advise people how it works but after the last
incident I have been left confused and want to make sure I understand it
correctly so I know I am giving out the correct advice.

 

[Brian Tillman]

I have always understood the recall email needs to be opened for it to
recall the message but now I am not so sure. If I am logged into
outlook and someone tries to recall a message I have not looked at
will the recall instantly happen or will it need me to open the
recall email?

In fact, recall won't happen unless the message is UNREAD. Once you open
it, it can't be recalled.

I have occassionally needed to advise people how it works but after
the last incident I have been left confused and want to make sure I
understand it correctly so I know I am giving out the correct advice.

There is a post by either Lanwench, Milly Staples, Sue Mosher, or Diane
Poremsky (I forget which) that goes into recall in a fairly detailed
fashion. Google Groups should be able to locate it for you.