RDP Server now just shows a black screen

J

Joe M.

I installed the Beta a couple of days ago, and was duly
impressed -- nice package!

However, this morning I'm at work and when I try to
connect to my home desktop with RDP I simply get a black
screen and of course cannot log in. Has anybod else
encountered this? If so do you have a fix?

Thanks
Joe
 
B

Bill Sanderson

I haven't seen any other reports of this symptom as related to Microsoft
Antispyware. I have it installed on a large number of machines, some of
which I use RDP to connect to many times a day, and others only
occasionally--but I've certainly worked with at least a dozen
machines --some XP SP2, others Windows 2000 server, over the time period
from the beginning of the beta, without seeing this symptom.

This is a symptom which is sometimes seen with RD for reasons not related to
Microsoft Antispyware--i.e. if you go to
microsoft.public.windowsxp.work_remotely--you will find other threads
relating to this symptom, and, perhaps containing fixes--It's been just long
enough since I hung out there that I don't recall the current best advice on
this one--if Al Jarvi is listening, he might.

I'm not totally discounting the possibility of Microsoft Antispyware being
involved--the test I would recommend to find out would be to apply the
"workaround" from this KB document:

http://support.microsoft.com/kb/892375 End users may be prompted to allow or
block administrative actions that originate from a central management tool
after they install Windows AntiSpyware (Beta) on a computer that is managed
by Systems Management Server 2003

to your machine, and restart.

See if that eliminates the symptom. If it does, consider installing the new
build (see posts in announcements,) running an upgrade, checking that you
don't need to reverse the workaround to enable real-time protection (not
sure!)--and see whether the RD related problem comes back.
 

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