Quote and apostrophe mark key

[Ashley]

Hello, I need help ASAP.

I have somehow managed to mess up my apostrophe/quote mark key. Instead of
doing a normal quotation or apostrophe, when i hit hte button the first time
nothing happens and then the second (within or without shift) it gives me two
funny quotes at one time (but these can be deleted separately). I have tried
the smart quotes/straight quotes thing and that hasn't helped. I have tried
to play around with the language (i use Canadian English) but it hasn't
helped. I must have somehow changed the formatting for that key but don't
know how to fix it. Advice would be very much appreciated.

 

[Stefan Blom]

Make sure that you have the correct keyboard layout (input language) specified in Windows (Control Panel).

 

[Peter T. Daniels]

"Funny quotes" suggests that you've inadvertently switched your
language to French (or if they go opposite to the French way, then
German). When you Show Non-Printing Characters (Ctrl-Shift-8), do you
get a faint circle between the quote and the adjacent word? (That's a
non-breaking space.) Or do you maybe have a laptop with a built-in
switch that changes the keyboard to "International"?