"QuickTime and TIFF (LZW) decompressor are needed to see this picture"

[David Rafner]

"QuickTime and TIFF (LZW) decompressor are needed to see this picture"

I get the above error on a slide in a PP presentation given to me by a
colleague who uses a Mac.
I have XP w/ PP03 with the latest free Apple QT app.
I read the Multimedia PP MVP tutorial on soniacoleman.com and wonder whether
I'm dead in the water because the XP MCI perhaps still doesn't support newer
QT. Maybe whatever needs to be displayed should be embedded as an object.
However, the error message leads me to suspect there is another codec that
could be added in.

Any thoughts as to how I can get around this problem?
Thanks, David R.

 

[Steve Rindsberg]

"QuickTime and TIFF (LZW) decompressor are needed to see this picture"

I get the above error on a slide in a PP presentation given to me by a
colleague who uses a Mac.
I have XP w/ PP03 with the latest free Apple QT app.
I read the Multimedia PP MVP tutorial on soniacoleman.com and wonder whether
I'm dead in the water because the XP MCI perhaps still doesn't support newer
QT. Maybe whatever needs to be displayed should be embedded as an object.
However, the error message leads me to suspect there is another codec that
could be added in.

So far as I know, there's no way to get around the problem on a PC.
You'll have to get the Mac user to save the image w/o Quicktime compression.

I don't know exactly how you'd do that, though. Somebody over in
Public.Mac.Office.PowerPoint might be able to help with that end of things.

 

[Terry King]

The problem probably has nothing to do with QuickTime.
Microsoft's famously uninformative, useless and just plain
incorrect error messages are to blame for leading you
astray.

The first question is is the file actually a tiff or is it
a video clip? If it is a actually a tiff then the problem
lies with Powerpoint's inability to decompress an LZW
compressed tiff. Contrary to popular belief not all tiffs
are uncompressed, they can be RLE (run length encoded)
compressed with more than one flavor of LZW (Lempel-Ziv-
Welch)and many many more including JPEG compression!!!

See: home.earthlink.net/~ritter/tiff/ for a tiff faq

Microsoft's error messages while not explicitly blaming
Quicktime often lead us to that conclusion...

Terry King

 

[John Langhans [MSFT]]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]

Hello,

If you (or anyone else reading this message) think that it's important that
PowerPoint provide this kind of functionality and/or suggestions on better
ways to handle the scenario where we are unable to display a picture/video,
don't forget to send your feedback (in YOUR OWN WORDS, please) to Microsoft
at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product suggestion
be implemented by Microsoft. Microsoft receives thousands of product
suggestions every day and we read each one but, in any given product
development cycle, there are only sufficient resources to address the ones
that are most important to our customers so take the extra time to state
your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

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